George & Dragon Hotel

I find it rather difficult to be as critical as I want to be without in some way suggesting that the staff were culpable for our viewpoint. This is not the case as they performed well under appalling control mechanisms from absentee owners which defy the normal rules of hospitality. In the past when using the G & D under previous ownership the stay was always memorable for positive reasons. This 3 night stay reversed that experience in extreme ways. I will not list all our complaints as there is not enough time in the day but a flavour is as follows. Very dirty and tired interior. Room with poor shower facility and dangerous electrical sockets et al. The food was severely over priced for the volume and quality. In all my hotel stays across the world I have never been charged for a coffee top up at breakfast !!! Even the removal of large amounts of the breakfast offer still accrued the same charge. No cereals, no yoghurts at anytime. Since leaving I have in my usual forensic way looked at the ownership who are absentees controlling this Inn by email and not allowing staff to make any on the spot decisions for fear of job continuity and non payment. The owners who are the Virani family have a similar poor hotel near Stoke attracting the same negative comments and a look into Companies House of their past and current dealings is rather interesting in the least. I also have never seen the Above the Door Licensing Details purposely covered by a sign saying Reception and I imagine that a check by the authorities would attract a warning. Having been born in West Wycombe I am rather distraught by what has been allowed to happen and the whole village seems up in arms at the state of this hotel. Very sad indeed for somewhere with excellent potential and can only be salvaged by new ownership of people who care and respect British history and standards,

Appalling experience from beginning to end...stayed to be nearer Henley Regatta...arrived to no staff despite being told the porter would give us a key. Saw a piece of paper with our name on it so had to take the key from the box & let ourselves in. The bed was very soft. Water boiler kept us awake all night. No furniture in the room to do my hair or place things. Very poor quality of decor/tired. In the morning there was no water from the shower...& Started washing my hair in sink...then it was scalding as no cold water! Staff showed us into another dirty bedroom to use a shower. Saying "too many people were having a shower at the same time!". Clearly a regular problem. No apology & on emailing for some money back no response. Worst hotel we have ever stayed in for every reason!

The staff were friendly enough but spent most of the time outside smoking or making personal phone calls. Rooms were shabby and in real need of a good clean and spruce up. Broken tiles in the bathroom, no toilet paper etc. supper was clearly done in the microwave with ultra processed sausages served on a pool of watery mash, flooded with packet gravy… not a veg in sight. A shame as there is a fab butchers less than 5 minutes away. Bed was clean and comfy thank goodness. Won’t be going back in a hurry!

Have visited this pub a few times over the last few years whilst camping nearby. The drinks we ordered were fine and reasonable priced but the food was another story. £16 pounds for a lasagne which looked like it had come straight out of a packet and when combined with an order of lukewarm chips was £20. The sandwich and chips were more reasonable at £8 but again the chips didn't seem like they were fresh out of the frier. The staff were perfectly pleasant, but the pub garden seemed to have lost some of its ambience - especially as it was so quiet on a prime sunny Saturday during the Easter break. It's a shame as the pub could be so lovely.

What used to be a gem of a place in a gorgeous location has become truly dreadful. WiFi was non-existent, which is not ideal when it’s also a cell phone signal dead spot. Food was mediocre, service was atrocious. Shower barely functioned so had to try to use the ridiculously small bath to wash. Staff could usually be found outside smoking. Additional charges added without warning, with an initial request that they be settled cash-only…

Wow, we are a local family and would Love love love this place to be amazing... It's just so not. We keep searching for it to be out local however, if this is our local we are really clutching at straws. Having attended on a Sunday you may consider this a tradition pub grub aka roast menu. However, the loaded fries (frozen chips undercooked, overpriced and very underwhelming) would make you uneasy about attending. The chicken wings (another starter) were overcooked aka dry and looking a little (a lot ) like we should have stopped in the KFC en route to the pub! In summary... (unfortunately) don't waste your money or time in this pub. It could be so much more. Such.a Shame