Usuário convidado
3 de junho de 2023
The Old Mill is perfectly located in the centre of Westport, the accommodation comfortable and the facilities basic. My main problems are with the way it is run. The staff are all short term volunteers and are not confident when it comes to check-in, not sure whether I should pay a deposit or not, but decided to err on the side of caution and ask for €30, no receipt, just put into a named envelope. All transactions are cash only, in this day and age, really? It is not a newspaper shop, why cash only for what can be large sums. Being short term volunteers, the staff I asked had no clue about Westport so cannot advise where to eat, drink or visit. Breakfast is advertised from 8am until 10 am, one morning the staff didn't appear and after numerous phone calls the owner came in at 9:40 am to open up and lay out breakfast. Check out is before 10am, but having got an on-time breakfast I wanted to check out at 8:30, no couldn't do that as nobody was available to check me out and I had to wait until 9:30. It may only be a hostel, but it needs to be reliable for clients.
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