Pino M
25 de agosto de 2024
Just came back home having spent two nights here. Upon arrival, check in was easy and luckily were able to check in earlier and the receptionist was friendly. We booked parking which again was nice and easy. We stayed in a "Premier Double" and i was under wowed by the room. The room was on the small side. Typical magnolia paint covered three walls with a feature wall of black paper with white birds on, on the fourth wall. The walls themselves are in need of a refresh as is the woodwork as had lots of marks and scuffs and generally looked dated. The wall where the tea/coffee facilities had splash marks and drip stains on. We were overlooking the car park side. The lower half of the window really does need some privacy screenining. As the bed is so close to the wall and you have to walk pass the window to get to the bathroom, you really need to make sure you are covered up. Showering in the morning meant that the curtains had to be drawn so we could walk from the bathroom back into the bedroom. Some simple privacy screening on the lower half of the window is a must. Although the room had everything you needed in terms of furniture, this was all misplaced and nothing really matched. The bathroom however was really nice and had a completely different feel from the bedroom. Its such a shame that the quality of fixture and fittings of the bathroom, did not extend to the bedroom. Loved the White Company products, though there was no conditioner in the shower which was a shame. The shower its self was good. You have a water fall shower plus a hand shower should you need it. But, oh dear! Our shower was not draining so we limited our shower time as it was almost over flowing into the bathroom. Initially i though it maybe a plumbing issue as these old buildings sometimes have, until i lifted the plug covering the shower trap. It was disgusting. It was full of hair, silt and goodness knows what else. I reported this to the receptionist who was apologetic as it should be cleaned out after every guest. Breakfast. Food was good. Hubby had a full english which was nice. Service... On our first day we found the service below expected. No morning welcome when you walked in. The help yourself breakfast offering was not great. You had the usual corn flakes, branflakes and granola- though i think thats what they were as nothing was labled and i ssume Natural yoghurt. Fruit juice was available but unfortunately there wasnt any pastries as they had run out at 8:45am. The Breakfast room was very quiet as there werent many guests in there at this time so some light music would have been nice to add to the ambiance and make it alittle more welcoming. The "singing" waitier was not a welcome i personally appreciated. He could be heard singing on the top of his lungs in the breakfast room whilst in the kitchen and would sing whilst walking around the room I did not think this was particulary proffessional especially in front of guests. We wouldnt have minded so much if he
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