148louiseh
11 de junho de 2024
What an awful hotel. Booked a double room through a business account. Was given a cupboard of a room with a horrible smell of fly spray. The bed has been moved 180 degrees so the bedside light is on the opposite wall to the bed, nowhere near where it should be. No wardrobe, just 3 hangers above the tea tray....good for steaming the clothes I guess. I asked to change rooms and was told they had my booking as a single room, I had to dig out my email and prove id booked a double, only to be told the hotel was full. Manager constantly on the phone fielding complaints about the noise Breakfast, hope you're not in a hurry as only one coffee machine working and the coffee dribbles out. I asked the waitress who told me they know about the slow pouring but can't get it fixed. Had to ask for a plate as there was none out. The lifts are weird, you have to get one to the first floor then track along a Corridor to get a different lift to the third floor, hope you don't have lots of luggage!
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