Lakeside Park Hotel & Spa

We have visited the IOW for over 20 years and have never been here before. I surprised my wife with a lunch and spa deal. The lunch in the brasserie looked and tasted superb. The service was very good with friendly and attentive staff. We left stuffed and satisfied. We then went for 3 hours in the spa. Again the lady on the spa reception was lovely and helpful. The spa was great with everything in working order. A good choice of saunas and indoor and outdoor jacuzzis. It was very tranquil and we left refreshed and vitalised. We will definitely be visiting again if not just for lunch.

Booked a suite for my wife’s 50th birthday celebration but very expensive for what we got. OK but could be so much better if they did some updates! Suite was a bit tired in decoration, very old TVs, chipped sinks, toilet could do with a major clean and shower cubicle external base needs better cleaning. Around the lounge ceiling lights show that the ceiling really needs a new coat of paint! Evening meal was delayed to 8:00pm start due to wedding reception, very limited options on the menu and nothing like that shown in the room hotel information folder. Also noticed some fire doors were wedged open!

Very tired hotel. The furniture in our room was worn as were the carpets, we had a view of the grey car park which was uninspiring. The outdoor areas are in a terrible state of disrepair, broken fences, grey un-maintained patio areas, shabby lawns with weeds, and bird mess over outdoor furniture. The fruit option at breakfast was particularly poor, they had cut up pieces of oranges in their skin and piled them in a bowl next to some very dry pineapple, no fruit yoghurts, just plain so if you don't want a cooked breakfast it's bleak. I asked for a latte and was told that they charge extra for anything other than filter coffee. The 'relaxing spa' was full of children jumping and splashing around and there are very few beds/seats to sit on. The pool is tiny. This didn't feel like a 4-star hotel. People were cooking in their rooms, it felt like a youth hostel. The staff were friendly and helpful, I get the impression they are doing their best to prop up an ill-maintained hotel which has definitely seen better days. It was an underwhelming experience and not worth the money, I shan't return.

We recently stayed over at the Lakeside Park hotel for a little weekend getaway. We stayed in the Mallard which was a beautiful room with the view of the lake including our own patio. I’ve never felt more relaxed—the spa facilities were incredible, and the included breakfast was delicious! We’ll definitely be back soon! Solène & Matt

Wow, what a beautifully modern hotel with stunning views and the most beautiful surroundings We spent two nights at the hotel and would highly recommend a visit. The staff are professional, friendly, helpful and welcoming. We indulged on afternoon tea on our arrival and it was fabulous, so much food but all delicious a must if you are visiting. I also had a facial in the spa which i have to say was one of the best facials i have ever had, the whole experience was fabulous so relaxing my skin was really left glowing The outdoor spa area is beautiful on a warm sunny day you could be anywhere In the evening we sat on the terrace with a cocktail with views of the well kept lawns and gardens with a view of the lake, it has a calm chilled vibe.ideal spot to soak up the last of the sunshine We ate in the restaurant both evenings - so much choice on the menu, the Crab salad was excellent a must try - everything we ate was delicious and well cooked. We would like to mention Khalid who offers exceptional customer service nothing is too much trouble and he made us feel relaxed and very welcome All in all we had a wonderful relaxing time and will be re booking soon

We have been many times, previously stayed used spa had lunch etc. On a very hot day thought we would pop in for a Drink and sit outside on decking. Staff pleasant and efficent we collected drinks from bar not table service which is fine. (Remeber 4 stars though). We walked outside to a very unloved decking area, dirty, fag butts, no flower pots and nearly every seat and table had bird poo on it. Holes in decking area, so please be careful at night. So many weeds and un kept areas. Then to top it off, someone shut the door and could not get back in to order any food or more drinks. So walked back to car park and jumped in car and left.