Silu Tiansi Hotel

Avaliações do Silu Tiansi Hotel

Silu Tiansi Hotel

No.1 Tianyang Road, Huangpi District, Wuhan, Hubei, ChinaVer detalhes do hotel
Silu Tiansi Hotel
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1 noite

Avaliações dos hóspedes

4.8/5
Excelente
1828 avaliação
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.8
Atendimento4.8
Limpeza4.8
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Todas as avaliações(1828)
Avaliações positivas(1806)
Avaliações com fotos/vídeo(589)
Equipe da recepção cordial(367)
Café da manhã delicioso(306)
Oferece translado de ida/volta(243)
Próximo ao aeroporto(132)
Ótimo design(64)
Excelente chá da tarde(40)
Ótimo restaurante(25)
Tem instalações para crianças(8)
Avaliações negativas(22)
Usuário convidado
Large Screen Audiovisual Double Bed Room (Dolby Sound Effect + Immersive Large Projection)
Hospedou-se em ago 2024
Negócios
4 avaliação
2.7/5
Publicado em 17 set 2024
I had an okay time, the amenities where a bit off, the batteries didn’t work and it had a remote control toilet. It was very difficult to flush the toilet after use had to call room service to come fix it
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Resposta da propriedade: 尊敬的賓客您好!非常感謝您選擇天斯!此次入住沒能得到您的滿意,我們深表歉意。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節,不辜負您對天斯寄予的厚望!希望天斯能夠成為您的家!我們衷心的期待着您的再次光臨!
Ooiks
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Hospedou-se em dez 2023
Sozinho(a)
4 avaliação
5.0/5
Excepcional
Publicado em 3 jan 2024
Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧)was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.
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6/18
Resposta da propriedade: 【智能馬桶】尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em abr 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 31 mai 2024
Very clean & well amenities, locates near airport. Quiet area, you can get a good rest, we do like their airport service, especially for our early flight.
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Resposta da propriedade: Dear guest: Hello, I am so sad that I didn't get your full 5-point review. Tiansi advocates "heartfelt service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
Love Shrewsbury
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em mai 2023
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 28 jun 2023
Wow what can i say. This hotel is magnificent. As soon as you pull up to the Silu Tiansi Hotel you could see that it was going to be a good experience. Your luggage is collected outside whilst you check in at the beautiful reception. The staff were wonderful, especially one lady who was always smiling and very very helpful. Unfortunately I didn't get her name. We were given our room key and our luggage was taken to our room by a very polite gentleman. From the reception area to the rooms, this hotel is very clean, contemporary and remarkable. The room was also beautifully decorated and included a free mini bar. The shower is one of the most powerful showers I have ever used. They also have Dyson hairdryers which was a first. So my wife was happy. Our room included breakfast, but unfortunately due to our early flight we couldn't try it. But what we didn't know when booking, between 3 and 5 there was a buffet style snack area with drinks which was also included in the price. It was really nice after our long journey to have this included. The dining area was also very clean and contemporary. There is a restaurant on the hotel grounds which was fantastic. We ordered 5 dishes for 2 people thinking it would be small portions. They were 5 huge plates which were so delicious. We did finish them though after an hour of eating lol. After having a great night's sleep on the immaculately clean sheets we had to catch our flight at 5 am. Also included with this hotel is VIP transfers to the airport in a comfortable Mercedes people carrier. This would normally cost 70 yuan in a taxi. I have stayed in hotels all over the world. In London, Shanghai, Hong Kong, Macau, Spain and many other countries. I have to say this hotel is one of the best I have stayed in for value. It was 399 yuan for everything I have said above, which is amazing. If you need a hotel close to wuhan airport, I highly recommend you try this one. You won't be disappointed. See you again in the future and Thankyou! 😀
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6/19
Resposta da propriedade: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We have received high praise from international friends for the first time and are very happy to receive your appreciation. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Milo Boy
Quarto Executivo com 2 Camas
Hospedou-se em ago 2023
Família
15 avaliação
5.0/5
Excepcional
Publicado em 3 set 2023
Close to the airport and the hotel provides pickup and drop off service very convenience and the staff are very helpful. Room is modern and clean and full of latest technologies. Will surely come back to stay if transit in Wuhan.
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Resposta da propriedade: 【休閑度假】尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Meng
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Hospedou-se em jan 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 21 fev 2024
Overall good
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Resposta da propriedade: 【商旅友好】【休閑度假】尊敬的賓客:因為選擇,我們在這裏相遇,因為信任就此拉近了我們之間的距離,在這裡能給您留下了旅途中的記憶與温暖,斯斯很開心,斯斯也會繼續努力做到更好~就是因為這些種種的回憶,讓我們的緣分能在這裏持續蔓延,非常期待與您的下次相遇,斯斯等着你您的再次到來哦~
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em nov 2024
Outros
6 avaliação
5.0/5
Excepcional
Publicado em 26 dez 2024
在網上看到這家酒店風格很不錯,入住後體驗也很滿意,看到這家的早餐很不錯,可惜早上很早要趕飛機,來不及吃到,酒店前台好貼心地準備了早餐包,酒店送機服務也超方便!非常不錯的一家酒店,前台張文服務態度很好,介紹的很詳細!
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Resposta da propriedade: 酒店回覆內容:【休閑度假】尊敬的賓客:親愛的家人,非常開心得到您的認可,看到您滿意此次的入住體驗,我們非常歡迎您在不久的將來再次光臨我們酒店,斯斯期待與您的下一次相遇!
Dizhonghai
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em nov 2024
Negócios
17 avaliação
4.8/5
Incrível
Publicado em 9 dez 2024
總體很不錯,房間佈局舒適温馨,空間大,衞生間、淋浴間也很好,晚上被酒店司機從機場接到酒店還在前台吃了一碗熱粥和鹹鴨蛋,東西很小但很暖心,還給房間送了水果和小零食。最值得點讚的是酒店的早餐,品種多,味道好。另外,床品、枕頭很舒適、乾淨,酒店房間隔音也不錯,唯一要提意見的是房間茶杯的杯底有咖啡漬還是奶茶汁殘留,提醒酒店在各個細節方面加強衞生管理。
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Resposta da propriedade: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Qinglingruhai
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em nov 2024
Outros
12 avaliação
4.8/5
Incrível
Publicado em 6 dez 2024
在武漢轉機,由於航班是次日,所以先在此酒店下榻歇息; 酒店在固定時段包含免費的接機服務,是酒店專屬的商務車,很舒服,司機態度親和; 酒店配套設施很不錯,房間很大,房態安排寬裕前提下一般會給免費升級房間,注重用户體驗; 我的房間正好靠着健身房,早起健身下其實不錯,但是由於我昨晚航班已經是凌晨了,所以第二天睡了個懶覺,有點遺憾; 配套設施、酒店裝修、服務態度都符合五星級標準; 特別緻謝:前台石文 (服務專業 態度親和) 如果你既不想花大價錢又很注重體驗感,歡迎入住體驗!
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Resposta da propriedade: 【觀景餐廳】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的 這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em nov 2024
Negócios
3 avaliação
2.5/5
Publicado em 8 dez 2024
一抬頭就看見房間天花板上掛着一大片蜘蛛網,衞生狀況很明顯差勁,洗手枱和衞生間位置,非常大的一股廁所惡臭味,不知道是衞生間沒打掃乾淨,還是下水道反味發出的味道,總之體驗非常不好
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Resposta da propriedade: 尊敬的賓客:非常感謝閣下下榻天斯,給閣下帶來不好的體驗感我們深表歉意。我們一定會加強管理,力求讓每一個入住的客人都可獲得到賓至如歸的體驗。在客人入住之前,我們都會進行查房、打掃客房並更換床單,每一步都有規範的服務流程,請放心入住感謝閣下對我們的包容與諒解,我們會繼續做好服務與客房,相信閣下在下次入住時會得到更加好的入住體驗,同時亦很感謝閣下對我們的理解與包容,最後祝閣下天天開心!
Usuário convidado
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Hospedou-se em nov 2024
Casal
36 avaliação
5.0/5
Excepcional
Publicado em 4 dez 2024
這次入住這酒店第一感覺就是乾淨整潔,環境大氣,給人感覺舒服,房間乾淨寬敞,非常滿意,早餐也非常的豐盛,很滿意的一次體驗👍👍👍
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6/13
Resposta da propriedade: 【休閑度假】尊敬的客人,您好。感謝您選擇入住思瀚天斯酒店酒店,併為酒店做出點評。您的熱情讚揚令我和團隊感到十分驚喜。我們一直致力於為賓客傳遞真正的待客之道,關注每一處細節,把有温度的服務帶到每一個角落,您的每一次認可,每一個微笑,都是激勵我們不斷前進的動力。四季更迭,美景常在,我們期待您下次入住,真誠期待與您再次相聚在思瀚天斯酒店!
Usuário convidado
Cloud Comfort Deluxe Twin Room (Pressure Relief Mattress + All-Night Sleep)
Hospedou-se em set 2024
Outros
15 avaliação
4.7/5
Incrível
Publicado em 22 out 2024
호텔에서 제공하는 공항셔틀을 편하게 이용하였고, 이른시간 항공편이라 조식 포함 예약에 조식을 먹지 못하는 아쉬움이 있었는데 공항셔틀 이용 시 간단한 간식거리도 같이 챙겨주시는 등 세심했습니다.
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Resposta da propriedade: 尊敬的賓客:您好,沒有得到您的全5分點評斯斯太傷心啦~天斯提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em set 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 15 out 2024
很棒的酒店,設施很新,管理人員和服務人員都非常敬業而有禮貌。早餐花樣比較多,中西餐和特色小吃都有,長者小孩的胃口都能兼顧到,還有免費的下午茶和宵夜,寶寶在小童樂園,對面就是健身房,一邊健身一邊看小孩真不錯
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6/7
Resposta da propriedade: 【休閑度假】尊敬的賓客:感謝家人耐心的評價,斯斯一直秉承天降大任,斯人有為的理念,不僅僅是睡覺的地方,也是給人最好體驗的地方,能給您帶來出行旅途中的舒適體驗盡一份力,是我們的榮幸,相信斯斯總能給您帶來不期而遇的温暖。
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em set 2024
Outros
1 avaliação
5.0/5
Excepcional
Publicado em 15 out 2024
行政大床房真是不錯,房間有沙發茶几浴缸,簡直像是套房,10層樓高的觀景點,從落地窗外能看到通車的地鐵,酒店的楚風裝修跟網圖一致,房間很大很乾凈入住感覺非常的舒適,床品的質量真不錯,好久沒有睡過這麼舒服的覺了,商務忙完回酒店,前台還貼心的準備了養胃宵夜,推薦入住!
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Resposta da propriedade: 【休閑度假】尊敬的賓客:感謝家人耐心的評價,斯斯一直秉承天降大任,斯人有為的理念,不僅僅是睡覺的地方,也是給人最好體驗的地方,能給您帶來出行旅途中的舒適體驗盡一份力,是我們的榮幸,相信斯斯總能給您帶來不期而遇的温暖。
Usuário convidado
Cloud Comfort Deluxe Double Bed Room (Private Business Dining + Zero Pressure Mattress + Goose Down Pillows)
Hospedou-se em set 2024
Outros
2 avaliação
5.0/5
Excepcional
Publicado em 8 out 2024
水果禮遇:總共訂了兩天,每天都有放水果。 提供天河機場定點接機服務和送機服務:8號早上。7點的機票,然後預訂5點的送機服務,師傅人很好。當我知道有東西落在酒店的時候,師傅毫不猶豫的帶我回去拿了。 下午茶時光:因為行程安排的原因,有一天的下午茶趕不上,但是服務員小姐姐很好,會幫我們送到房間。
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Resposta da propriedade: 【近天河機場】尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望思瀚天斯酒店會是您回憶裏最温馨最獨特的那個 !漫漫長路, 能夠相伴已然是最大的幸運, 願以後的旅途中能一直陪伴您同行, 小夥伴們也會努力做到更好, 期待與您下一次在天斯相會!