Schlosshotel Steinburg

歐洲這麼多年，碰到過最無禮和最不作為的前台了，為美麗的城市和酒店添堵。很奇怪這麼差的前台服務（不止一人），酒店老闆竟然還會留用。不會再來住了，失望至極

沒有電梯 拿大行李不太方便

城堡酒店很有特色，前台熱情

值得一住的酒店

We stayed over the Valentine's weekend and enjoyed the apprentice weekend. Great food, great atmosphere, great event as kitchen party organised by the apprentices. Super value for money. Service was awesome and hopefully a good experience for all trainees of the hotel. Admirable concept and worth supporting as the industry needs such great aspiring professionals. Well done team Steinburg, we'll be back.

Nice stay with nice swimming pool and Great terrace to have breakfast on. Checking in a little bit earlier was no problem.

Beautiful hotel with an amazing view on Würzburg. Unfortunately the amenities and service are not what you would expect for such hotel. It starts with the hotel check-in, starting officially at 15. We were refused access to the room at 14:25, not because the room was not ready but because it was not 15:00 yet. I never experienced that anywhere else, especially not in a 4 stars hotel. Since we had to wait for half an hour, we sat at the café and ordered two cocktails. The terrasse is really beautiful. But for 10€ each our drinks were mainly ice with not much to drink. The waiters were nice but most of them seem lacking experience and everything took a really long time. Upon check-in we were also told that breakfast was until 10:30 latest and that we had to be done by 11 very latest as people were coming then for the Sunday brunch. Some stuff was already installed for the brunch in the middle of the breakfast and it made us feel we had to rush. The room itself was really nice except for the TV which had the size of a laptop screen and really bad quality. At least 15 years old. There was also mold in the shower. Overall a nice place but it needs some upgrading. Also for a 4 stars hotel there should be a better attention to the client. Currently definitely not worth the price.

Fantastic if you go for the premium rooms in the newer part of the hotel. Make sure to get a room with a spectacular view of the valley. Excellent breakfeast and fantastic views from the terrace. Highly recommended.

We were very excited to go to this hotel as the first stop on the way to our holiday- destination. After a 5-hour trip we arrived finally at the hotel. The welcome was not at all how we imagined. We alao walked 5 times up and down the stairs to find only spaces preserved for staff, not one room to have a drink. When we asked the reception lady of we could order something to drink, we got the dry comment that there was a minibar in our room. The beautiful terrace was closed but we saw the staff enjoying their meal on it. Very disturbing. The servive in tje restaurant was better. But this hotel is definitly not worth the money.