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4.8/5
Excelente
2237 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.8
Atendimento4.9
Limpeza4.8
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Todas as avaliações(2237)
Avaliações positivas(2215)
Avaliações com fotos/vídeo(451)
Café da manhã delicioso(392)
Equipe da recepção cordial(224)
Fácil de se locomover(184)
Excelente café(170)
Próximo ao metrô(72)
Boa experiência audiovisual(17)
TV excelente(15)
Tem quartos para famílias(12)
Avaliações negativas(22)
HN La
Quarto (duas camas)
Hospedou-se em nov 2024
Casal
29 avaliação
4.7/5
Incrível
Publicado em 24 nov 2024
Near Shenglimem Metro station. Convenient location. Friendly staff. Clean and comfortable room. Nicely decorated lobby. Recommended.
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Resposta da propriedade: Choosing Huazhu Citigo Huan Ge Hotel! We are very sorry for disappointing you during your stay. We deeply apologize for the issues you raised and will rectify them immediately. We will strengthen the management of hotel hygiene and strive to provide you with better service. Your sincere evaluation is a driving force for the continuous improvement of the hotel. Once again, we apologize for any inconvenience caused by your stay. We look forward to your visit again and will provide you with a more satisfactory service experience—— 小C
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Tired Tiger
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em set 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 19 set 2024
This is a modern and clean hotel. Rooms provide smart devices to control TV and AC, there are also earplugs and slippers for guests to use. There is free laundry and a small gym too. Breakfast is average but it is free.
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Resposta da propriedade: Dear guests, thank you for staying at Wuxi City Hotel! Thank you for your love and recognition of the hotel. We will alwaysstrive to create an intimate and comfortable experience for our guests, and hope that we can add joy and emotion to your holiday.The hotel looks forward to your next stay!-积极改进的小C
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K. Paul
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em out 2024
Família
21 avaliação
5.0/5
Excepcional
Publicado em 16 out 2024
The hotel is per our expectations. The room is clean and we are ok.
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Resposta da propriedade: Thank you for your trust and love for CitiGO. A person's nine-to-five is not as good as a group of people's joy. I hope the hotel's rich and powerful shared living room will bring you more wonderful experiences. Looking forward to your every stay! - Xinxin感谢您对CitiGO的信任和喜欢。一个人的朝九晚五,不如一群人的欢乐场。希望酒店丰富而强大的共享客厅,给您带来更多美好的体验,期待您的每一次入住!——心心
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RDX01
Quarto de Hóspedes
Hospedou-se em ago 2024
Negócios
15 avaliação
4.7/5
Incrível
Publicado em 24 ago 2024
Nice hotel. The night shift staff was wonderful(Made every attempt to communicate in English)
The room was very comfortable with all the amenities. They had wireless charging available and the room is controlled by an iPad like device.
Located just 5 mins walking distance from exit 1 of shenglimen(胜利门)-line 1 (1 stop from Wuxi railway station)
The breakfast was nice with balance choices in Chinese and western food.
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Resposta da propriedade: 親愛的賓客您好,感謝您入住華住無錫·CitiGO酒店!感謝您對 酒店的喜愛和認同。我們會一直努力為住客打造貼心舒適的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!——心心
Usuário convidado
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em set 2024
Sozinho(a)
30 avaliação
4.7/5
Incrível
Publicado em 22 set 2024
Very good location and excellent service. Good value for money and near to metro
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Resposta da propriedade: Dear guest, hello! Thank you very much for your stay and review. It is the constant concern and supervision of customers like you that enables us to constantly discover problems in our work, make corrections, and make continuous progress. We deeply apologize for any inconvenience caused during your stay. Your tolerance and understanding are an encouragement and support for our work! Sincerely looking forward to your visit again!--小G
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Usuário convidado
Quarto de Hóspedes
Hospedou-se em jun 2024
Sozinho(a)
14 avaliação
5.0/5
Excepcional
Publicado em 25 jun 2024
I must say that I am truly impressed with this hotel. The price was excellent. The service was really fantastic. The manager even walked me to my room and helped me get the Wifi all set etc. What a nice staff. They always made sure I had tons of water and coffee. I was invited to a nice breakfast and they really look great care of me here. The location is nice with plenty of things around. The bed was really great and I slept a much needed 10.5 hours. The earplugs were a really nice touch but the floor I was on was quiet and the city pleasant. Great shower, sink etc. The guest laundry was really helpful. I took advantage, and had a workout in the hotel gym while my clothes were washing. I must say that this hotel has thought of everything. I would definitely stay here again.
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Resposta da propriedade: Dear guest, hello: Your satisfaction is the greatest encouragement to us, and we take our service seriously. Thank you very much for your trust and liking in CitiGO!Warmth both body and mind, everything is just for you to enjoy more caring, sincerely looking forward to your next stay!--Ms. Lu
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Usuário convidado
Quarto de Hóspedes (2 camas)
Hospedou-se em jun 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 12 jun 2024
Everything nice
Prefect hotel good service
Very nice breakfast
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Resposta da propriedade: Dear friend, hello: Thank you for staying at Huazhu Wuxi CitiGO Hotel! Your satisfaction is our greatest encouragement, and we take our service seriously. Thank you very much for your trust and liking in CitiGO. Everything is just for you to enjoy more considerate care. We sincerely look forward to your next stay.——Miss.Lv
Resposta da propriedade: 親愛的朋友:您好!感謝您選擇 華住·Citigo歡閣酒店!感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在無錫歡閣與您再相逢。祝您心情愉快,闔家幸福!——積極改進的小c
Resposta da propriedade: 有人説等待是一種煎熬,有人説守候是一枚心暖,我想,應該都有吧,如若,你一樣用心煨着悠曼的思念,如若,你一樣守候在時光初遇的地方不離不散,就是長的等待又如何。春蔭泥暖,花枝温軟,我想,花兒很快就會綻開,枝葉很快綠染,而我們無錫勝利門Citigo將一如既往,在最初的地方等您歸!——小陸
Resposta da propriedade: 親愛的朋友:您好!感謝您選擇 華住·Citigo歡閣酒店!感謝您對CitiGO的信任和喜歡。在CitiGO,自助早餐7:00-12:00超長待機,再不用在睡懶覺和吃早餐之間煩惱抉擇。每晚22:00-23:00,餐廳提供免費宵夜,温暖身心。一切衹為讓您享受到更貼心的關懷,真誠期待您的再次入住!——小陸
Resposta da propriedade: 親愛的朋友您好:非常感謝您入住無錫歡閣酒店!在2024年的末尾和跨年期間,酒店價格都會有所波動,如果您想預訂預期適中和優惠的價格,建議您可以提前網上預訂和篩選哦!歡閣品牌的面積都會偏小,房型預訂頁面我們都有寫明和標註,您原先預訂的是無窗大床房,前台夥伴根據當天房態,也按照您的要求為您升級了有窗房間哦;給您贈送的水果都是我們當天採購的,並且我們都是在監控下清洗和包裝的,不會出現爛果的情況;房間衞生問題酒店非常重視,都會經過兩次嚴格檢查,您在住期間如果有任何問題都可以房間電話撥‘0’至前台,前台都會為您積極解決的。酒店至開業以來,接待了無數國內外遊客,口碑都是每一位客人真實評價出來的,平台對於酒店的客户好評都是嚴格按照考核標準對外展示的,不會存在刷評的情況。最後,根據公安對於酒店入住的標準,都是需要一客一登記,您在辦理入住時拒絕登記入住人訊息,我們也是很惶恐。祝您新的一年裡,好運常在!----積極改進的小C
Resposta da propriedade: 親愛的朋友:您好!感謝您選擇 華住·Citigo歡閣酒店!感謝您對CitiGO的信任和喜歡。在CitiGO,自助早餐7:00-12:00超長待機,再不用在睡懶覺和吃早餐之間煩惱抉擇。每晚22:00-23:00,餐廳提供免費宵夜,温暖身心。一切衹為讓您享受到更貼心的關懷,真誠期待您的再次入住!--小陸