Wendy Lay Hong
31 de dezembro de 2024
We arrived at the hotel around 10 PM and were warmly welcomed by a gentleman in a light blue jacket (apologies, we didn’t catch his name; he was slightly on the plump side). His friendly demeanor immediately made us feel at home.
During check-in, we were attended to by Sam at the reception. Noticing that we had three kids with us, he thoughtfully offered some delicious snack crackers to keep us busy while waiting. The snacks were so tasty!
As a family, we preferred our rooms to be close to each other. Unfortunately, the rooms we had reserved were at opposite corners of the building. Sam went the extra mile and consulted the Manager, Ms. Candy, for a solution. While we were ready to downgrade one of the family rooms to a standard room, Ms. Candy instead graciously upgraded one of the family rooms to a suite to accommodate our request. This gesture was deeply appreciated!
The breakfast at the hotel was fabulous, offering a wide range of options, including Chinese and Western dishes, along with kid-friendly snacks.
We had the pleasure of meeting Ms. Candy again in the lobby, where she provided excellent sightseeing advice. She recommended a visit to Mount Hua and even arranged for the hotel driver to take us there. The trip turned out to be absolutely fantastic, and we were in awe of the stunning mountain scenery.
I highly recommend this hotel to travelers visiting Xi'an. Its location is superb—right next to Datang Everbright City, with plenty of restaurants and shopping malls within walking distance.
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