Avaliações do Holiday Inn Express Xining High Speed Rail Station

Resposta da propriedade: Dear guest, thank you very much for your strong support of our hotel. We value the sleeping experience of our guests, with the same standard of mattresses as the Holiday Inn brand and a selection of soft and hard pillows to choose from, along with comfortable bedding to provide you with a good night's sleep. Our hotel provides a quiet environment while still being conveniently located near restaurants, shopping, public transportation, and within walking distance of Xining train station. We are always ready to welcome you back again. Best regards, IHG Social Listening Team

Resposta da propriedade: Dear Guest, Thank you for staying at our hotel and sharing this valuable stay with us. I am honoured that you enjoyed the breakfast. We have prepared a combination of Chinese and Western dishes, as well as local specialities, and we can also make the Ming file on site. A balanced mix of nutritious food will give you energy for the new day. We are pleased that the staff can provide you with a satisfactory service experience. I will pass on your appreciation and compliments. We will continue to work hard in the future and look forward to welcoming you again. IHG Social Listening Team

Resposta da propriedade: Dear Guest, Thank you for your kind words and compliments about our hotel. The room is about 38 square metres, spacious and equipped with a comfortable bed, relaxing sofa, LCD TV, branded bathroom and so on. Our breakfast is a combination of Chinese and Western dishes as well as local specialities, and we can also make Ming file on the spot, which is nutritious and delicious. We always look forward to your return visit. IHG Social Listening Team

Resposta da propriedade: Dear guest, we sincerely thank you for choosing our hotel and giving us such a great review. The hotel adheres to the concept of personalized service and strives to meet the needs of guests as much as possible, making you feel at home on your long journey. The advantageous location is also one of the strengths of the hotel, being close to Xining Railway Station, with complete supporting commercial facilities such as restaurants and supermarkets nearby, and convenient public transportation routes. We look forward to your next visit to Xining and hope you will choose our hotel again. IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you for taking the time to share this valuable review with us. The hotel follows the standards of the Holiday Inn Express brand and also provides a small gym that guests can use for free. We apologize that the cleanliness of the carpet did not meet your expectations. We will strengthen our cleaning work in the future. Regarding the window issue you mentioned, we will arrange for maintenance personnel to investigate and repair it as soon as possible. We recommend that if you encounter any equipment problems during your stay, please contact the staff immediately. As for your feedback on breakfast, we will share it with the catering team and use it as a reference for future menu adjustments. We will continue to strive for improvement and invite you to visit again. IHG Social Listening Team

Resposta da propriedade: Dear Guest,Thank you for writing a review of your stay with us. We are very pleased to hear that you enjoyed your stay with us. I will be sure to share your kind comments with our staff, especially those you mentioned by name. We certainly look forward to seeing you again, hopefully sooner rather than later! IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you for choosing our hotel and providing this valuable review. The summers in Xining are relatively cool, and the city's overall air conditioning usage is low. Our rooms are not equipped with air conditioning but have fans available for occasional use. Please note that if you book in advance after confirming your travel plans, you can enjoy more discounts on prices. We apologize that your stay did not meet your expectations, and we will continue to work hard to improve details in the future. We look forward to welcoming you back again soon. IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you for taking the time to share your valuable stay experience with us. We are honored that our front desk service was praised by you. I will definitely share your kindness with our staff, especially the one you mentioned. We look forward to your next visit to Xining and choosing our hotel again. IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you very much for taking the time to give us this valuable feedback during your busy schedule. We are delighted that our front desk staff and their service have received your praise, and we can't wait to share this joy with everyone. We are committed to creating a comfortable and pleasant stay experience for every guest. If you have any needs during your stay, please feel free to contact our staff at any time, and we will serve you with full enthusiasm. Here, you can also enjoy a refreshing shower, quiet and comfortable sleep, as well as a nutritious and balanced breakfast, and other valuable experiences. We sincerely invite you to visit us again. IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you for sharing this valuable review with us. Our hotel is located next to Xining Railway Station and can be reached on foot. There are various restaurants, supermarkets, and other commercial facilities in the surrounding area. Additionally, we are close to the entrance of the highway, making it convenient to visit famous attractions nearby. Choosing our hotel brings you a simple and wise travel experience. We sincerely invite you to visit us again. IHG Social Listening Team

Resposta da propriedade: Dear guest, thank you for taking the time to share this valuable review. The hotel is conveniently located near Xining Railway Station with a wide variety of dining options nearby and only a 30-minute drive from Xining Caojiapu International Airport, making travel very convenient. We are honored to receive your compliments on the service provided by our front desk and the buffet breakfast. We are committed to creating a pleasant stay experience for our guests. We invite you to continue choosing our hotel. IHG Social Listening Team

Resposta da propriedade: Dear guest,Thank you so much for taking the time to write a review. It’s absolutely encouraging to read your comments. We are very happy to hear that you enjoyed your stay with us. I will be sure to share your kind comments with our staff, particularly the staff you have mentioned by name. Holiday Inn Express has always been located in a convenient locations, such as the railway station or historic buildings in the city. We hope to have you back into our hotel in the near future! IHG Social Listening Team

Resposta da propriedade: Dear Guest,Thank you so much for your business and your great review. Very thorough and to the point. We are delighted that you were happy with our service. I will be sure to share your kind comments with our staff. Our restaurant chef does an amazing job, it sounds like you were able to enjoy a meal for breakfast which is great to read. Please come back and visit us again soon. IHG Social Listening Team

Resposta da propriedade: Dear Guest,Thank you for your business and great review. Holiday Inn Express has always been in a convenient location, such as the train station or famous attractions in the city. We are honoured that you were satisfied with our service. I will be sure to share your kind comments with our staff, especially those you mentioned by name. We hope to have the pleasure of welcoming you again. IHG Social Listening Team