Avaliações do Yangshuo Guanlan Hotel

Resposta da propriedade: Hello,sir. I don't know if you have arrived home now. We are so sorry for not giving you a perfect holiday in Yangshuo. We are very guilty. We have deeply reflected on the problems you reported to us, about the service problems you mentioned and the gym equipment. We will conduct systematic training for the waiters, upgrade the gym equipment, and add mirrors and other fitness supplies. Our hotel is in the nature ans countryside, so we provide a lot of outdoor camp equipment in the fitness space, so that guests in need can take them to the riverside to enjoy the nature and take part in outdoor activities, perhaps such setting and consideration is not appropriate.Our team is committed to providing guests with a natural rural and quiet space. Thank you and your family for your choice, and list the problems you found after the check-in experience, which is an encouragement and spur for us. It is our honor for the hotel to grow with your help. I hope this journey does not let you down. After the completion of the rectification.We would like to invite you to come to Guanlan again, and also provide us with more constructive opinions and suggestions for us, so that Guanlan can grow healthily in the future.

Resposta da propriedade: 非常感謝您如此詳細和温暖的評價，能夠為您提供一個安靜、舒適的週末休閑體驗，我們感到非常榮幸。觀嵐的魅力就在於它遠離喧囂，卻又與大自然和陽朔的山水美景近在咫尺。漫步到灕江，或騎行至興坪古鎮，都是一種在鄉野自然的生活方式。我們採用的是管家式服務，每一位客人都是我們的朋友，給您提供一個舒適的環境是我們的基本要求。鍾掌櫃和土豆也非常感謝您的讚美，他們會繼續努力，讓每一位到來的客人都能感受到家的温暖。看到您享受了我們特別準備的晚安甜品牛奶燉桃膠以及週末的BBQ自助，我們也十分欣慰。期待下一次與您相見，繼續為您帶來更多難忘的時光和驚喜。

Resposta da propriedade: 感謝您的細緻反饋，很高興觀嵐的自然之美和貼心服務為您的旅途增添了愉悦。這裏的房間寬敞舒適，窗外即是灕江風光，步道幽靜，治癒身心，正是我們希望呈現的生活之美。高鐵接送與管家式服務，旨在讓每位客人享受無憂的度假體驗，根據不同客人的需求，給予相應的安排也讓大家的旅程更為順心。 我們的餐廳堅持選用當地新鮮食材，早餐、下午茶與甜品都藴含自然的味道，能夠得到您的喜愛，是我們的榮幸。 一程山水，一次再會，期待未來再次與您相聚於此。