The Tong Resort

Had an amazing 2 night stay at the Tong Resort - it’s well located near Shili Gallery but super peaceful with only 9 rooms. Chinese resorts are usually really loud and busy but Tong resort was pure serenity. The rooms are spacious and has all the amenities you need, not to mention the view from the balcony (simply stunning) and you will never go hungry with a great breakfast, afternoon tea and evening desserts. The staff really go above and beyond, nothing is too trouble much trouble for them. 10/10, highly recommend.

Great service. Spacious and clean room.

Absolutely perfect in any way : location, views , service , food , rooms , staff .

The hotel is simply amazing. The rooms are beautiful with the smallest details well thought out for your convenience. The lobby, restaurant, and outside area are also beautiful and decorated with taste. The view is magnificent. It's so tranquil at this resort. It's a small hotel so there are not a lot of people, which is why I think the hotel staff is able to pay attention to every single detail. The service is even better. There was one person who spoke English and she was very helpful. We were able to communicate with everyone else through WeChat group. They have both local and Western breakfast options, which are made for you within 5 minutes of ordering, so it's fresh. The midnight snacks are delicious. But the staff goes even further. I thought it was very cute for them to notice little things. For example, first day we left out chili peppers from our lunch, so the next day, they excluded them from the meal without asking or leaving a cleaning cloth next to my reading glasses. The staff really pays attention and makes your stay even better. This is more than a 5 star hotel.

Lovely hotel, just amazing and the service was fantastic as well. Very private and the rooms are big, they have a shuttle to West Street, nice pool, just fantastic. Hotel looked just like the photos!

Hands down the best hotel I've ever stayed in China. Impeccable service, amazing food and great amenities!!! Would definitely recommend!! It's near all the scenic sites as well, amazing experience. The breakfast is AMAZING & they offer healthy mid-night snacks for free too!! What a treat

Absolutely perfect. View is sensational , service 5 stars . Will be coming back to this hotel again.

We would like to say a big thanks to all of the staff at the Tong Resort for our short but memorable stay. From a warm welcome to a fond farewell, Tong Resort gives everything you’d hope for. The hardware was all in good working order, the level of cleanliness was excellent and the service is on par or even better than international-level 5-star hotels such as The Ritz-Carlton. Quite outstanding! The hotel reached out to me prior to arrival day for check-in and special occasion arrangements. The hotel has a WeChat private service group where all of your requests can be disseminated at ease; with the nature of our trip being a birthday surprise celebration it was rather effective! The hotel offers private car pick-up service from Yangshuo Railway Station or you may also choose Didi. Upon arrival at Tong Resort, we were presented with welcome drinks, invited to be seated and were promptly escorted to our room. You can tell they have placed a lot of thought into the room features and design; they even embroidered the hotel logo into their bed linen. The hotel offers shuttle car services to and from West Street, this is one of the most famous global streets in China which is a must visit for all Yangshuo travelers. When we arrived back at the hotel, we were spoilt with free late night snacks sent to our room and most importantly the hotel did not forget about the birthday cake which was timely delivered at 00:00. The breakfast by the swimming pool was scrumptious. There is a choice between Asian and Western and you can select as many items as you wish from the menu which in turn gets freshly prepared for you. The team is doing such a good job; although the hotel has only been opened for 2 years, it seems as though the staff as been trained for over 10 years! What’s more, after check out whilst we were waiting at the lobby for Didi, a staff member had the attentiveness to place down glasses of water which she had no obligation for doing. What a nice gesture! At the end, essentially it’s these finer touches that sets a hotel from its counterparts.

location: this is really tucked away in a quiet corner with a beautiful view of Guilin nature. helicopter rides and bike rental is a 5 min walk away. The end of the bamboo boat ride is also conveniently around the corner staff: all friendly, added us on wechat and would help us at any time of day. Outside is also a heated swimming pool restaurant: only serving local dishes, but we found them to be very tasty and well made. At night snacks are served (perhaps not all the kinds of snacks that suit western standards) but still there were nuts and fruit. Room: excellent room with private balcony, jacuzzi and breathtaking view. the room has electric opening curtains and large bathroom with latest gadgets.