Usuário anônimo
17 de setembro de 2023
My stay at this hotel was nothing short of a nightmare. Despite requesting a non-smoking room, I was assigned a room that reeked of cigarettes, and the room had an unpleasant odor as well. Hoping for a better experience, I requested a room change, but the replacement had a noxious blend of urine and damp carpet smell that made it impossible to sleep comfortably. To add to the misery, the neighboring room's loud snoring kept me awake.
Hygiene was also a significant issue; the shower facilities were filthy, and the carpets were stained. Additionally, the staff's lack of knowledge about basic hotel amenities, like the location of the laundromat, was frustrating. I had to leave without ironing my clothes due to the unavailability of this basic service.
Despite being a recently opened hotel, the overall standard was shockingly subpar. I wouldn't consider staying here again, and I strongly advise others to seek alternatives for a more pleasant and comfortable lodging experience.
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