Leeds / Bradford Airport

Don’t be fooled into thinking it’s a short stroll to the airport, it’s not. In fact it’s a £13 taxi ride. Checked in by a very stressed man, who politely informed us the WiFi was down. Room was a bog standard premier inn room. Went to reception to ask about booking in for food to be told don’t bother, we only have 1 in the kitchen tonight and I’m pretty certain you won’t get served. I wouldn’t book again

Premier Inn Leeds/Bradford Airport ticks many of the right boxes – a good room, a good hotel, and a generally comfortable stay. But then, as if scripted by the Premier Inn playbook, the infamous shower strikes again. The water pressure was, predictably, abysmal. It’s the kind of feeble drizzle that wouldn’t even disturb a cobweb, let alone refresh a weary traveller. Pair this with the fixed shower head that resolutely stays in place, and you’ve got a recipe for frustration. What really grates is the hotel’s bold promotion of "powerful showers" on their website. Powerful? By what standard? It makes me wonder if their inspectors check the bath taps – which often have decent pressure – and just assume the showers will match. Spoiler: they don’t. Not even close. For a hotel in an airport location, where guests are likely arriving travel-worn and in need of a proper rinse, this shower situation is especially unforgivable. Sort the water pressure, Premier Inn – it’s not rocket science! Until then, this remains a good hotel let down by the limpest of showers.

Staying at an airport hotel is always a risk of being a noisy experience, but this hotel was very well soundproofed from aircraft noise. Other guests weren't so soundproofed! Lovely friendly Yorkshire welcome. Restaurant evening meal was surprisingly good and we were able to stay without being hurried. Very well appointed room with a really comfy bed. Would definitely use again.

Great welcome from Andy Pandy on the reception when we first arrived and made us feel like our holiday starts here. We then went for a meal and a couple of drinks at the bar/restaurant next door, which we couldn't fault and the service was very good. As always the room was clean, quiet and comfortable. Perfect for a good night sleep before an early flight. Highly recommend. See you again soon.

Andy on reception was really helpful and made our stay. He went out of his way to make our stay more enjoyable. Nothing was too much trouble and made sure that any queries large or small were answered with a smile. Would not hesitate to stay again.

We arrived at the hotel after breaking down on the way there and had to be towed by the AA. We were meant to be parking our car at another car park near the airport before flying to Lanzarote the following morning at 6.15am. The AA couldn’t get the car started and Andy the receptionist on the desk went over and above and was so helpful and booked the car into the car park at premier and said don’t worry how long it takes to sort as he was aware we were going away the next day. This helped take some of the stress away immediately for us. He was also happy to look after the keys till we could sort out collection again from the AA to take it to a garage once we got on holiday as it was late on a Sunday night. After sorting the car and checking in we then went over to the restaurant for some food and a drink. The girls in there Charlotte and Brooke were lovely. Again, friendly, happy and very welcoming staff, my little girl couldn’t decide what dessert she wanted and they brought her a little selection of a few different outs including a lovely fancy ice cream with lots of treats on it. The staff at this premier definitely go over and above and made our stay really enjoyable and were so welcoming after our stress of getting there. Would highly recommend staying here and we will definitely return.