Nova Hotel Yerevan

I’ve been to this hotel as it was new and it changed a lot. The staff wasn’t very helpful in solving the problems and not very friendly as well. The breakfast has changed a lot. Now it’s a good hostel breakfast but not a 4-star hotel breakfast. The windows can’t be opened properly.

Good hotel, nice location

The hotel is ok

Отличный отель, чистый, персонал топ.

I had a wonderful experience in this hotel. It is located in a quiet and silent place in the city centre, that gives a feeling of comfort and safety. The staff is extremely kind and always ready to help. Shuttle service: top quality pick-up and drop-off service to/from the airport.

The hotel is very clean. Excellent breakfast variety and quality, excellent staff behavior, very good housekeeping service. The facilities of the rooms are complete and the lobby area is quiet and safe The location of the hotel is also good. I recommend this hotel to couples and families

All the staff (room cleaning, reception, cafe) were very friendly and helpful. The rooms well kept and fully stocked with everything we needed. Although initially difficult to find the vehicle entrance, the location is walking distance from bars, restaurants and tourist sights.

We stayed two nights on a brief trip to Yerevan. The hotel was tricky to find, with the entrance off Tumanyan street being easy to miss. At least, we missed it. Once at the hotel, the staff were very friendly and spoke good English. The rooms were modern, spotless and with good A/C. We slept well. Good WiFi and all the usual amenities. We ate in the hotel the first evening, as we were tired and not very hungry. Not recommended by the front desk staff, who proposed an alternative. Food was OK, but pricy.

Nova hotel is in a good location close to many restaurants and shopping areas. What is even more excellent is the hotel staff are extremely courteous, attentive and warm. It was my husband's birthday a day after we checked in but we did not mention it at the revolution. The hotel has a lovely breakfast buffet and we were enjoying it the next morning. Suddenly we heard 3 young girls from the breakfast area singing happy birthday and bringing a huge red velvet and chocolate cake to surprise my husband. The girl from the reception who checked us in joined as well. We were overwhelmed by the gesture when we came to know that she had noticed while checking and had arranged the whole surprise. It goes to show how much attention to detail the staff are trained to. We noticed the cheerfulness and hospitality from all the girls at the reception who would run in to get coffee or juice if a guest was waiting at the reception. Kudos to the management for engaging and training wonderful staff. Thank you girls for making our stay memorable. The studio apartment we stayed in was spacious and perfect to come back for a sound sleep.