Yichang Airport Taohualing Hotel

The location is very close to the Sanxia Airport, the hotel offered free airport drop off service and it only took about 5 minutes to reach the airport. The front desk was not experienced enough and her service attitude and quality need improvement especially the way how she talks. But the service of the manager 大堂副理小江 was good and even helped to deliver our luggage to the room himself. During winter, heater is essential. Unfortunately, the heating system of entire hotel was not working on that day and a portable heater was given. The power of the portable heater was not enough to warm the entire room and the room was still freezing cold after 2 hours. I feedback to the front desk that it was way too cold for us and requested for a stronger heater or additional heater. However, my request was turned down and the front desk replied that the heating system was not working and there was nothing she could do. I was so angry and told her off that the malfunction of the heating system was hotel's problem and it was not my problem. I further requested that she better figured out how to make the room warm enough unless she wanted to be responsible for us if we fall sick. Finally, 大堂副理小胡and客户副理小江came with free fruits and snacks for apology and offered to change the current heater to a stronger heater for our room and then finally the entire room is warm enough. We had dinner in the hotel restaurant and the food was good but the varieties of breakfast needs improvement.

踏入宜昌桃花嶺酒店，仿若踏入了塵世中的一方凈土。 服務，是這裏的一張金色名片。從踏入酒店的那一刻起，每一位員工都似老友般親切熱忱。前台接待人員，以專業素養迅速為客人辦理入住手續，同時耐心解答各類疑問，那真誠的微笑如暖陽，瞬間驅散旅途的疲憊，讓人深深感受到被重視與關懷。 衞生方面，酒店堪稱典範。客房內，床鋪被整理得極為整齊，目光所及之處皆乾淨整潔，為客人營造出健康舒適的環境。 酒店的環境，宛如一幅詩意畫卷。綠意葱蘢，近旁庭院設計精巧，花草樹木錯落有致。清晨，在清脆的鳥鳴聲中甦醒，推窗即見清新美景，讓人心曠神怡。 宜昌桃花嶺酒店，以卓越的服務、無可挑剔的衞生和迷人的環境，為每一位客人編織着美好的旅居之夢，成為旅途中難忘的温馨港灣。

超級滿意！房間整潔、乾淨，比一般的酒店標間面積要大，毛巾、浴巾都是消毒過並且獨立包裝的，特別高、大、上，被褥乾淨，特別舒服！床也舒服！缺點是衞生間沒找到掛毛巾的架，另外房間贈送免費水果，真不錯！酒店服務也好，還贈送免費送機服務，總之，特別滿意！