Avaliações do BJG Swan Lake Hot Spring Hotel

Hotel is located across a lovely lake. Check in lunch and dinner all were smooth and the local food was delicious. The hotel itself is rather worn down, facilities have had their time and really need maintenance. Walls were crumbling, walls were stained, corridors were loud, machines in the gym were broken. Those that weren’t broken were a health hazard. However across from the hotel is a lovely amusement area where you could spend all day, with plenty to do at affordable prices. Staff at the hotel were very friendly and welcoming, and the hot springs are worth a visit.

Wonderful summertime trip! I’m a foreigner who lives in Guangzhou, and I went up for the weekend to escape the heat by the lake. The property is designed so that you do not need to leave for a 2-day, 1-night stay (everything you need and want is in the property). There’s two great pools (but a swim cap is needed), a mini-amusement park attached, hot springs, and a tea field that you can go visit. I did it all. I highly recommend paying the 50RMB at the tea field to go picking and tea tasting, super unique experience. The room was comfy with good AC.

I had an absolutely wonderful stay at this hotel, and the warmth and hospitality of the staff truly made it an unforgettable experience. A special mention goes to 刘贤英, 谭翠玲, and 龚武平 at the hot spring, whose exceptional service and genuine care stood out. 刘贤英 went above and beyond by sharing her personal preserved fruit snacks with my son when he didn’t fancy the oranges provided, a thoughtful gesture that touched our hearts. Additionally, 毛有谷 at the reception was incredibly helpful in arranging transportation to the train station, ensuring our travel plans were seamless and stress-free. The hotel itself is fantastic, but it’s the staff’s kindness and attention to detail that set it apart. Their warm-hearted service made us feel so welcome, and we can’t wait to return for another visit. Highly recommended for anyone looking for a memorable and heartfelt stay!

Best view and service kids enjoy every much

This was probably the best hotel experience it was absolutely relaxing, breathtaking beautiful and peaceful! ALL the staff were super happy lovely and always there to assist! The hot springs was amazing, got offered tea all the time and they gave free fruit afterwards where you can sit and relax. Sad i only discovered this place now would have loved to have known about this hotel sooner.

A fabulous mountain hot spring hotel. Perfect for a weekend getaway if looking to chill in the silence of nature. I was completely satisfied with the service and left feeling refreshed. M.West

If the weather is great this would be a wonderful destination with a family to get away. When it rains there is not much to do except go to the Hot spring. The Hot spring is amazing and beautiful. Breakfast was not great.

Already 3 times we come here, the hotspring is awesome and the staff is so nice, a very relaxing experience.

第二次來寶晶宮遊玩，酒店還是那麼舒適乾淨衞生，環境優美，辦理入住房間升級了湖景房，很貼心。酒店中餐廳菜色豐富，服務人員的態度非常好，特別是胡雪英阿姨，服務熱情周到，還有温泉區的龔武平阿姨，貼心端來茶水和水果。這次遊玩非常滿意😀

環境優美、距離高鐵站才10分鐘車程，接送司機準時盡責。 前台幫升級了房間，早上安坐床上看日出極美。 溶洞超乎預期地好看，值得推薦。 溫泉不錯，服務員劉賢英熱情招待。如早上能早一點放水或提升換水速度更佳。 中菜館味道不錯。晚餐有旅行團幾乎全場包場，散客在該時段沒位置吃飯，要待他們幾乎同一時間走後才能吃飯。收銀員林彩蓮積極親切地為我們跟進找位置及點餐，十分感謝。建議告訴等待中的散客大概等待時間，如設取籌輪候更好。 這是會想再到訪的溫泉旅館

酒店環境不錯哦，被青山綠水包圍，景色很棒喔，酒店也幫我們升級一線湖景房喔。 房間裝面積也非常大哦，有55平米，每個房間都設有獨立陽臺，湖景房更可以俯瞰天鵝湖的美景，早上還可以看到日出🌅 酒店人員服務態度都不錯喔，劉賢英，毛有谷，譚金鳳等，服務態度非常好喔，真心點讚👍👍

房間可以的，夠大，我住4樓早上八點鐘醒太陽直射進房間有湖水高山襯託着超好看。房間有浴缸也有花灑熱水都夠熱，温泉裏的張翠廷阿姨服務很好，主動倒茶，找她聊天都很熱情回覆，温泉温度夠熱，泡完風吹也不會很冷身上都是熱熱的。

這次入住體驗非常好，酒店與景區融為一體，元素很豐富，美麗的千里湖，億年溶洞，玻璃橋，卡丁車，酒店漂亮衞生，自助早餐豐富，周邊餐廳味道很好，古落茶園讓人心曠神怡。特別謝謝毛管家服務特別細緻周到。以後有機會會再來。

酒店環境得天獨厚非常有詩意，環境很好，設施項目很多，很適合親子遊，餐廳服務很好很親切，早餐時服務員很親切諮詢我們後面行程，還贈送曲奇餅在路上享用，很意外自助早餐還可以打包，很多謝酒店貼心安排