AZ Hotel El Principe

Location is good, mattress and pillows are also good, elevator and staff is friendly and helpful. Walls are too thin and you can hear a lot… I was actually able to hear somebody snoring on the apartment next to mine. Wifi was not working for the 2 nights I stayed, also for some unclear reason the doors need to be banged shut otherwise they don’t close, you can imagine the noise of 50 doors banging at all hours of the day and night. It’s OK for a night or two, but I wouldn’t repeat it.

Having stayed several times at this hotel's previous incarnation (the premises used to house the Hotel El Príncipe) I was eager to see what the new version would be like. The results were mixed. It's definitely a work in progress. I was required to pay in advance, but at least was e-mailed a link and allowed to select the card - this was convenient, as I booked with a personal card but paid with the company one. I am not generally a fan of 'self-check-in' hotels with no staff on duty and sure enough, the machine did not work, requiring me to spend additional time, after travelling all day, standing at the entrance and completing check-in by phone. The rooms are minimalist but adequate and functional, however I had the sense the chain have been let down by their builders who, perhaps, worked in haste. The TV was bolted to the wall at a weird angle, the closet door handles are the old ones, worn down by years of use and simply repainted, and the fresh paint job has already been stained by rust dribbling from the vents. The worst aspect was that the lift did not work the first two days I was there; I was on the 3rd floor, not too big an issue for me but for someone older it could be, and the sign posted next to the lift managed to be poorly written in 3 languages whilst also seeming somewhat sarcastic. ('The lift is broken, so don't use it, unless it is working, in that case by all means use it.') The best things about it were the cleanliness and the helpful lady on reception (when she was there, 8am-4pm). Also, I did like the general feel and style of the business travel room the rooms now go for. I might give this hotel another try, but there are many options in central Zaragoza.

Tengo 2 habitaciones reservadas. He llegado sobre las 11 y las habitaciones no estaban disponibles (lógico) . Dejamos las maletas en consigna, y nos fuimos a pasear y a comer.Al volver a las 14,50h una de las habitaciones seguía sin estar disponible, les he dicho que se esmeraran porque máximo a las 15 me la tenían que entregar. Cuando he vuelto me han cambiado la habitación de planta a mala leche (por fastidiar). No he podido reclamar porque están en su derecho. Eso sí, si fuera el jefe de esas dos empleadas no estaría contento, que sepan que nunca más voy a volver a esta cadena hotelera.

Hemos parado una noche de camino a nuestro destino y bueno,ni bien ni mal. Creo q la relacion calidad precio está bien por lo que no esperéis encontrar nada más allá de lo q vais a pagar pero si es verdad q estaba todo muy limpio y q para lo q lo queriamos q era para dormir pues bueno,está bien. El desayuno correcto pero si volviera no lo volvería a coger. Parking no tiene pero por 12 euros al dia,tienen uno concertado. Lo mejor,sin duda la ubicación