No. 5 Valley Inn

失望的。Este poderia ser um hotel boutique 5 estrelas, mas ainda não é. O anfitrião e a equipe são prestativos e profissionais, a comida do restaurante é deliciosa - a melhor que comemos em Zhang Jia Jie. O quarto é confortável e a piscina aquecida de borda infinita instagramável é ótima. Mas: 1. Não há aquecimento no quarto, apenas ar condicionado. 2. Cerca de 10 parentes locais foram "convidados", muito mais do que hóspedes pagantes. Eles eram barulhentos e estavam por toda parte, estragando a calma e o charme do lugar. Demos feedback sobre o comportamento deles (próximo ponto), mas o hotel fingiu que eram hóspedes pagantes, o que claramente não era verdade e confirmado pelos próprios comentários das crianças e pelos trajes de banho/bagunça no banheiro do restaurante. 3. Comportamento indelicado e anti-higiênico de "outros hóspedes". Por exemplo, uma tia usou seus hashis para comer diretamente do bufê de café da manhã compartilhado, incluindo pegar e guardar comida (!); tossir no bufê de café da manhã; sapatos no sofá e ao lado do nosso jantar. Cascas de nozes jogadas no chão, junto com lenços usados. No geral, um hotel promissor, mas por RMB 2200 por noite para o melhor quarto, parecia uma estadia extremamente cara em um centro comunitário local. Demos feedback à recepção, que claramente não estava interessada. Decepcionante, não vale o preço.

Combinamos uma piscina de temperatura constante, mas no primeiro dia em que chegamos a loja relutou em aquecê-la por falta de turistas. É nossa culpa que a falta de turistas seja nossa culpa? serviços padrão depois de pagarmos uma taxa de quarto elevada? Então a Ctrip afirmou claramente que as crianças menores de 11 anos são gratuitas sem cama extra, mas a loja ainda cobrava 88 yuan.

The hotel’s location is quite far from downtown Zhangjiajie, approximately around 45min car drive. However, the hotel is great! Aside from majestic view of the valley, their service and care for their guests is impeccable. Mr Qin and his colleagues were so warm and thoughtful to the point of creating a lovely small community that made this Christmas one to remember. They created some small dumpling making activity for the guests and even had some KTV available if you and your friends would want to have some singalong night. The food they offer is also amazing, and their home made tea is also a must try. Only concern I have would be the bathroom not having a heater, but all in all I would definitely recommend this place as a must visit in Zhangjiajie.

Our stay with Frankie was absolutely fantastic! He went above and beyond to ensure we had a great experience. Frankie arranged entrance tickets for us and even drove us to the nearby national park (West entrance), which was only a 5-minute car ride away. His hospitality was exceptional, and he took excellent care of us throughout our visit. The meals were another highlight of our stay—both breakfast and dinner were freshly cooked and absolutely delicious. We truly felt at home and appreciated the warm and personal touch. Highly recommended for anyone looking for a welcoming and convenient place to stay near the Zhangjiajie national park!

Great location & very clean. The service offered is spectacular. Frankie and his staff worked extremely hard to make sure my stay was as good as possible. They opened breakfast earlier to accommodate me, they closed later for the same reason. The best service I have received in a hotel. 10/10

An amazing place to stay! Thanks to Rain and his team for looking after us. From organising our tickets to the Zhangjiajie National Park (at a discount), to daily drop off and pick ups just 5 minutes down the road from the hotel to the West gate. Excellent food at the restaurant served with produce grown locally, and western options if you prefer that. The heated pool was a real bonus after a long day hiking. Would come back again here without a doubt. I’m