Runhu Holiday Hotel

This hotel is an absolute pleasure of our trip, their staff are so friendly and greeting us whenever we arrive or leave the hotel, room is clean and all towels are sanitized, they even offer disposable cover and alcohol wrap for toilet. Breakfast is amazing, served with all kinds of food and beverage. Mr Wang who picked us up and dropped us off is so nice and helpful. Will definitely come back again

We stayed 4 nights at the Runhu Hotel while we visited all the tourist attractions around Zhangye, including trips to the Gobi desert, Ping Shan Hu (Grand Canyon), the Alien Valley and other sites. The hotel - which is clean, spacious and quiet - has motivated employees who are happy to meet any request. The restaurant is actually very good with reasonable prices the buffet breakfast also was varied and of very good quality. The hotel also provides such services as nightly warm milk deliver and a foot soaking tub with epsom salts with no extra charge. The hotel also referred us to a driver with his own very nice and well kept car. He, Mr. Li, went way above and beyond what anyone could expect. He provided snacks, fruits, water and some sort of local soft drink and arranged tickets in advance where reservations were required and made sure to adapt those reservations when the weather closed one of the sites. His recommendations for local food at or near the various sites were also spot on. While the places were simple (and very inexpensive), the food was honest and good. You can bank on Mr. Li to make sure everything goes along smoothly. All you have to do is tell him what you want to see, or ask him for recommendations, and he will do the rest. In short, splendid hotel for the price with terrific service and if you need a driver, Mr. Li is your guy!

We just loved our stay at the Runhu Hotel. Everyone was so helpful. The staff went above and beyond to help us. The breakfast was great!

This is my second time staying at this hotel. Lived up to my expectation. From the moment we step into the hotel, everyone working for this hotel will smile at you. All the workers were really helpful and nice. The service was very good. There is a humidifier in the room which you can turn on due to the dry air. They even prepare basin for you to soak your leg during the evening. They even prepare snacks ,fruits and yogurt for you to snack in the evening. All these gestures make you feel so welcoming. Between, this hotel accept foreigners.

Very nice and welcoming staff, driving us to the airport and supporting in many ways. Large and good rooms.

在攜程上挑選張掖的五星酒店，衹有一家且離西站稍遠。看到四星級的潤湖假日酒店，驚訝於1600多條評論衹有8個差評，評分高達4.9，有點好奇。訂下沒多久，酒店來電話，為我們預訂好接站的車。我們剛到站，司機的電話打過來，禮貌準確地告訴我他的位置。等出了站口，衹見身着制服，佩帶工牌的司機站在出口處。他幫我們把行李搬上車，車開在路上還耐心回答我們的問題，他對張掖歷史的講述有趣，讓人印象深刻。到酒店後，門衞、前台和司機都熱情迎接。前台已為我們升級了房間，並專業迅速地辦好了入住手續。司機把我們送到房間，介紹房內設施，然後禮貌道別。下午我們出門時，又看見這位司機站在前台和其他工作人員一起為客人服務，這時我覺得他真不僅是一位司機，太全能了。那麼長時間工作，他還是精神飽滿，儀態整齊，佩服。 酒店的大堂和走廊設計明亮典雅，雖然開業六年了，但設施保養很好。每層樓的拐角處還設有公用電話方便消毒用品。房間很大，床品和洗漱用品都上檔次，尤其讓人驚訝的是浴巾浴袍都有專門的包裝密封，非常用心。飲用水充足，還有免費飲料。下午還送來水果和點心，晚上客房服務來敲門，原來是為我們送上熱乎乎的牛奶！ 酒店的早餐品種比較豐富，菜品新鮮，當地美食也有現做，還可以自泡三炮台茶！。餐廳客人不少，餐廳的餐布、窗簾和地面都很乾凈，當然也不衹餐廳這樣，感覺管理層對衞生的要求很細很嚴。 在酒店用了一次晚餐，單點的菜品味道不錯，尤其喜歡鴨蛋黃百合，蘭州的特產這樣做還挺新鮮。我住店不少，但感覺這家四星酒店的服務足可以成為很多同星級甚至五星級酒店學習的樣板，用自己善意和專業服務顧客，也為酒店和個人贏得尊重和讚譽，相信酒店也會因此越來越好。 到張掖旅遊，潤湖假日酒店是首選。五星級的環境和服務，四星的價格，來吧！

旅途中的彩蛋，隨心快速訂了一家意外驚歎的酒店，無論管理服務環境衞生餐飲都無可挑剔，很乾凈，每個崗位的服務態度都很好很友善，用心準備的各種貼心小細節也是入住過程中很感動的小彩蛋，秒殺一線城市太多所謂的千元大牌酒店，是我住過體驗感最好的國內酒店之一，也種草了下次張掖之行，值得深深打call[愛心] P.S.張掖獨有的牛肉小麪，打開了我麪食新紀元，很贊，喝得出的好湯底，就連早餐也如此用心。

房間很大，服務很好，可以接送站，每天都贈送水果，晚上還會問你是否需要熱牛奶，果汁，泡腳桶，早餐非常豐富，酒店對面就是潤湖公園，離酒店不遠，有一個23路公交車站，張掖公交車1元。

特別棒！各種細節周到細緻，服務熱情，到酒店，工作人員主動遞上毛巾飲品，無論何時何處遇到工作人員，都會關心住客需求，主動提供幫助。晚上還提前準備好足浴用品和點心水果。酒店清潔和維護細節非常到位。早餐選擇豐富，晚餐在餐廳點餐，味道份量都不錯。