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4.9/5
Perfeito
1740 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.9
Comodidades4.9
Atendimento4.9
Limpeza4.9
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Todas as avaliações(1740)
Avaliações positivas(1732)
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Quartos grandes(228)
Oferece translado de ida/volta(85)
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Ótimo restaurante(39)
Ótimo para viagens a negócios(26)
Tem quartos para famílias(16)
Avaliações negativas(8)
Charles
Quarto Selecionado com Cama Queen Size
Hospedou-se em set 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
This hotel is an absolute pleasure of our trip, their staff are so friendly and greeting us whenever we arrive or leave the hotel, room is clean and all towels are sanitized, they even offer disposable cover and alcohol wrap for toilet. Breakfast is amazing, served with all kinds of food and beverage. Mr Wang who picked us up and dropped us off is so nice and helpful. Will definitely come back again
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Resposta da propriedade: Dear guest, we are truly delighted to hear that our hotel has been an absolute pleasure during your trip. Your kind words mean a great deal to us.Our staff takes great pride in being friendly and greeting you with warmth every time you enter or exit the hotel. We believe that a simple smile and a friendly hello can make a big difference in your day and enhance your overall experience. We are also very meticulous about the cleanliness of the rooms. Ensuring that all towels are sanitized to the highest standards is just one of the ways we strive to provide you with a hygienic and comfortable environment. The provision of disposable covers and alcohol wraps for the toilet is an additional measure we take to prioritize your health and safety.We are glad you enjoyed our breakfast. Our team works hard to offer a diverse selection of food and beverages to cater to different tastes and preferences. We want to start your day on a delicious note and provide you with the energy you need for your adventures.Mr. Wang, our driver who picked you up and dropped you off, is always happy to be of service. His kindness and helpfulness are part of our commitment to making your stay as convenient and enjoyable as possible. We are proud to have him as part of our team.We sincerely look forward to your next visit. We will continue to maintain and improve our services to ensure that each time you stay with us, it's even better than the last. Whether it's enhancing the room amenities, expanding the breakfast menu, or further training our staff to provide even more exceptional service, we are constantly working towards making your experience truly unforgettable. We can't wait to welcome you back again and create more wonderful memories together. Thank you once again for choosing our hotel and for sharing your positive experience with us.
Vendler
Quarto Deluxe com Cama Redonda
Hospedou-se em jul 2024
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 4 set 2024
We stayed 4 nights at the Runhu Hotel while we visited all the tourist attractions around Zhangye, including trips to the Gobi desert, Ping Shan Hu (Grand Canyon), the Alien Valley and other sites. The hotel - which is clean, spacious and quiet - has motivated employees who are happy to meet any request. The restaurant is actually very good with reasonable prices the buffet breakfast also was varied and of very good quality. The hotel also provides such services as nightly warm milk deliver and a foot soaking tub with epsom salts with no extra charge. The hotel also referred us to a driver with his own very nice and well kept car. He, Mr. Li, went way above and beyond what anyone could expect. He provided snacks, fruits, water and some sort of local soft drink and arranged tickets in advance where reservations were required and made sure to adapt those reservations when the weather closed one of the sites. His recommendations for local food at or near the various sites were also spot on. While the places were simple (and very inexpensive), the food was honest and good. You can bank on Mr. Li to make sure everything goes along smoothly. All you have to do is tell him what you want to see, or ask him for recommendations, and he will do the rest. In short, splendid hotel for the price with terrific service and if you need a driver, Mr. Li is your guy!
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Racing the sunset
Discount Twin Room
Hospedou-se em mai 2024
Casal
7 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2024
We just loved our stay at the Runhu Hotel. Everyone was so helpful. The staff went above and beyond to help us. The breakfast was great!
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Resposta da propriedade: Dear Guest!Your satisfaction is our utmost priority, and we strive to provide exceptional service and comfortable accommodations for each and every guest. Your positive feedback validates our efforts and serves as a constant reminder of our commitment to excellence!
KTHB
Quarto Selecionado com 2 Camas
Hospedou-se em ago 2023
Outros
6 avaliação
5.0/5
Excepcional
Publicado em 16 set 2023
This is my second time staying at this hotel. Lived up to my expectation. From the moment we step into the hotel, everyone working for this hotel will smile at you. All the workers were really helpful and nice. The service was very good. There is a humidifier in the room which you can turn on due to the dry air. They even prepare basin for you to soak your leg during the evening. They even prepare snacks ,fruits and yogurt for you to snack in the evening. All these gestures make you feel so welcoming. Between, this hotel accept foreigners.
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Michael Bastiaan
Hospedou-se em ago 2022
Casal
11 avaliação
5.0/5
Excepcional
Publicado em 19 set 2022
Very nice and welcoming staff, driving us to the airport and supporting in many ways. Large and good rooms.
Resposta da propriedade: 尊敬的貴賓您好!您的這一番讚譽真的讓我們深感榮幸和自豪!我們酒店一直努力在各個方面做到極致,看到您對服務、環境、衞生和設施都給予了極高的評價,這證明我們的付出得到了最好的回報。提前預約接站送站服務,就是為了讓您的旅途更加便捷和順暢;在辦理入住時送上熱乎乎的紅茶,是希望能在您等待的過程中送去一份温暖與舒適;及時將行李送到房間,讓您從踏入酒店開始就能輕鬆享受服務,這些細節都是我們服務團隊用心的體現。早餐的豐富菜品和美味口感是我們廚師團隊精心打造的成果,能滿足不同客人的口味偏好,無論是中式佳餚還是精緻甜點,亦或是特色手工酸奶,我們都希望能為您開啟美好的一天。晚上安排泡腳桶、提供牛奶鹽包以及贈送水果和糕點,還有送熱飲的貼心服務,都是為了幫助您在一天的遊玩後放松身心,感受到家一般的關懷。能在您走過眾多城市、住過各類酒店後,還為我們留下深刻印象,並願意推薦給朋友,這是對我們最大的肯定。我們會倍加珍惜這份榮譽,持續提升品質,期待為更多的客人帶來難忘的住宿體驗,也期待您和您的朋友再次光臨!
Resposta da propriedade: 尊敬的貴賓您好!非常感謝您對我們潤湖假日酒店如此詳盡且高度的評價!當您在攜程上挑選酒店時,我們很榮幸能引起您的好奇並最終獲得您的青睞。從您預訂後我們第一時間為您安排接站服務起,我們就希望能給您的旅程帶來最大的便利。司機師傅的專業、禮貌和對張掖歷史的生動講述,以及他在各個崗位上的全能表現,都是我們團隊用心服務的體現。門衞、前台的熱情迎接和前台為您升級房間、迅速辦理入住手續,都是我們努力為您打造舒適體驗的舉措。酒店的大堂和走廊設計明亮典雅,我們一直注重設施的保養,就是為了讓每一位客人都能感受到高品質的環境。公用電話和消毒用品的設定,以及房間內上檔次的床品、洗漱用品和密封包裝的浴巾浴袍等細節,都是我們對客人健康和舒適的關懷。免費飲料、下午的水果點心和晚上的熱牛奶,更是我們為您送上的貼心温暖。早餐的豐富品種、新鮮菜品和現做的當地美食,以及自泡三泡台茶的特色服務,都希望能為您開啟美好的一天。餐廳和酒店各處的乾淨整潔,體現了我們管理層對衞生的嚴格要求,我們深知良好的衞生環境是客人安心入住的基礎。晚餐中鴨蛋黃百合等菜品能得到您的喜愛,我們也非常開心。您對我們酒店服務的認可,讓我們深感自豪,我們會繼續用善意和專業服務每一位客人,為酒店和每一位客人贏得尊重和讚譽。再次感謝您的支持和推薦!我們期待着更多的客人能像您一樣,在張掖旅遊時選擇潤湖假日酒店,體驗我們五星級的環境和服務、四星的價格。歡迎您下次再來,我們將一如既往地為您提供優質的服務。祝您生活愉快~
Resposta da propriedade: 尊敬的貴賓您好!看到您的評價,我們由衷地感到開心和自豪!您的滿意就是我們最大的成就。我們一直致力於為每一位客人打造温馨舒適的居住環境,房間的乾淨整潔與寬敞明亮是我們的基本要求,而員工們熱情周到的服務則是我們酒店的靈魂所在。從您踏入大堂的那一刻起,我們就希望您能感受到家一般的温暖與關懷,無論是辦理入住時的耐心解答,還是入住期間的貼心服務,每一位員工都在努力做到最好。每日的水果酸奶、晚上的熱水果茶以及準備好的泡腳桶,這些小小的細節都是我們對您滿滿的心意,希望能在您疲憊的旅途中為您增添一份舒適與愜意。早餐的豐富多樣和高性價比也是我們重點打造的部分,我們希望能讓您在一天的開始就享受到美味與滿足,為您的旅程注入活力。您願意將我們推薦給朋友,這是對我們最大的肯定和鼓勵。我們會繼續努力,不斷改進和完善,期待您和您的朋友們再次光臨,讓我們有機會為你們創造更多美好的回憶!
Resposta da propriedade: 尊敬的貴賓您好!非常感謝您給予我們如此高的評價,您的認可讓我們深感榮幸!在您瀋陽到新疆的精彩旅途中,我們能成為您住得最舒心的酒店,這是對我們全體員工努力的最好回報。雖然設施並非全新頂級,但我們在衞生方面一直嚴格要求,確保每一個角落都乾淨整潔,為您營造一個放心的居住環境。酒店大堂精心打造的金碧輝煌風格,以及寬敞明亮的房間設計,都是為了給您帶來舒適且大氣的體驗。而説到服務,這更是我們一直以來的驕傲。從大堂經理的統籌協調,到前台工作人員的專業高效,再到保潔阿姨的默默付出,每一位員工都經過了專業培訓,秉持着真誠熱情且恰到好處的服務態度,讓您時刻感受到尊重與關懷,卻又不會有絲毫的不適。能讓您體驗到五星的服務,是我們不懈追求的目標。您的好評將激勵我們繼續努力,不斷提升服務品質和完善設施設備。期待您再次來到張掖時,依然選擇入住我們酒店,我們將一如既往地為您提供優質的服務,讓您再次擁有愉快難忘的住宿經歷!再次感謝您的支持與信任
Resposta da propriedade: 尊敬的貴賓您好,非常感謝您給予我們的超五星好評,您的滿意是我們最大的榮幸!得知您和您的媽媽在潤湖酒店度過了如此愉快的時光,我們感到無比欣慰。您提到的接送站服務、洗衣服務以及每天贈送的水果和泡腳桶,都是我們為了讓每一位客人都能感受到家一般的温暖和舒適而特意準備的。很高興這些服務能讓您和媽媽感到心裏暖暖的。同時,我們也非常感謝您的認可我們的自助早餐。我們一直致力於提供豐富多樣的早餐選擇,以滿足不同客人的口味需求。您的滿意就是對我們最大的鼓勵。聽到您説媽媽對潤湖酒店念念不忘,我們感到非常感動。您的反饋不僅是對我們工作的肯定,更是對我們未來發展的激勵。我們會繼續努力,不斷提升服務質量,為每一位客人提供更加優質的服務體驗。再次感謝您的好評和支持,期待您和媽媽下次再來潤湖酒店,讓我們有機會再次為您服務。祝您和媽媽生活愉快,幸福安康!