Avaliações do Holiday Inn Express Zhengzhou Guancheng, an IHG Hotel
Holiday Inn Express Zhengzhou Guancheng, an IHG Hotel
No.67 Lianyun Road, Guancheng District, Guancheng Hui District, Zhengzhou, Henan, 450003, ChinaVer detalhes do hotel
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Garantimos o melhor preço
1 noite
Avaliações dos hóspedes
4.8/5
Excelente
2404 avaliação
Avaliações verificadasAgradável e bem localizado4.8
Comodidades4.7
Atendimento4.8
Limpeza4.8
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Todas as avaliações(2404)
Avaliações positivas(2389)
Avaliações com fotos/vídeo(134)
Equipe da recepção cordial(594)
Ambiente elegante(400)
Ótimas comodidades(396)
Muitas comodidades(275)
Café da manhã delicioso(216)
Fácil de se locomover(132)
Ótimo para viagens a negócios(77)
Próximo ao metrô(17)
Avaliações negativas(15)
Usuário convidado
Quarto superior queen
Hospedou-se em dez 2024
Sozinho(a)
1 avaliação
Incrível
Publicado em 16 jan 2025
Recomendo. Funcionários muito simpáticos e profissionais
Resposta da propriedade: Obrigado por sua recomendação e pelas elogios aos nossos funcionários! É muito gratificante saber que você recebeu um atendimento simpático e profissional. Nosso objetivo sempre é oferecer uma experiência excepcional aos nossos hóspedes. Esperamos ter o prazer de recebê-lo novamente em breve. Que tenha um ótimo dia e continue vivenciando momentos maravilhosos! IHG Social Listening Team
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Norman garvey
Quarto superior queen
Hospedou-se em fev 2024
Negócios
4 avaliação
Excepcional
Publicado em 25 fev 2024
Hotel was excellent , worker's excellent.
I stayed 1 extra day, perfect location
Traduzir
Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel.The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most. You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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Usuário convidado
Quarto superior queen
Hospedou-se em dez 2023
Sozinho(a)
26 avaliação
Muito bom
Publicado em 16 dez 2023
Service was very good. Yuki and Fair at the front desk were warm and welcoming. Great service from all the staff I encountered. Clean rooms and reasonably priced.
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Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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Ghayratjon
Quarto superior queen
Hospedou-se em nov 2023
Negócios
3 avaliação
Ótimo
Publicado em 24 nov 2023
The room is clean, but the pillow smells 🚬 , thanks there were more 3 pillows without smells.
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Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. We apologize for the pillow smelling during your stay, we will make more efforts on the cleaning in the future. Please feel free to contact with us if you need any help during your stay, we will try our best to assistant you. We do hope to have the opportunity to welcome you back in the future. Wish you have a nice day! IHG Social Listening Team
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Bhuvani Dharan
Quarto superior queen
Hospedou-se em abr 2023
Sozinho(a)
20 avaliação
Excepcional
Publicado em 9 abr 2023
As a travel blogger with over one million followers on YouTube, I've had the opportunity to stay in hotels all around the world. The Holiday Inn in Zhengzhou is without a doubt one of the best I've ever experienced.
During my stay, I had the pleasure of staying in a Superior Queen room that was neat and clean, with all the amenities I needed for a comfortable stay. The complimentary breakfast was also top-notch, with delicious food options to choose from.
However, what truly sets the Holiday Inn in Zhengzhou apart is the staff. Despite the language barrier, every staff member I encountered was incredibly friendly and welcoming, going above and beyond to make my stay memorable. In particular, Tina stood out for her exceptional service and attention to detail. She helped me navigate the city and provided me with insider tips that only a local would know. Her genuine kindness and warm personality made me feel like I was staying with a friend rather than a hotel.
With my experience traveling to over 28 countries, I can confidently say that the Holiday Inn in Zhengzhou is a standout choice for any traveler looking for comfort, convenience, and exceptional service. If you're planning a trip to Zhengzhou, this hotel should be at the top of your list.
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Resposta da propriedade: Peach blossoms are warm, willow catkins are blowing in spring. It is also our honor to meet you in the spring of Zhengzhou. Thank you for your recognition of our service. For us, you are not only guests staying in the hotel, but also friends from afar, and even our family. We are willing to share with you all the things that interest you in the local area, which is more like pouring out our heartfelt feelings to our long lost friends. We are your home when traveling, with a safe and reliable environment, warm and comfortable rooms, clean and refreshing hygiene, and delicious mornings to help you eliminate the fatigue of travel and start a vibrant day. Thank you for choosing and staying at our hotel. Wish you have a nice trip! Looking forward to meeting you again! Sincerely, IHG Social Listening
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Usuário convidado
Quarto superior queen
Hospedou-se em set 2023
Casal
4 avaliação
Incrível
Publicado em 17 set 2023
This was a great hotel to stay in in Zhengzhou. The staff were professional, friendly and always helpful. The room was clean and had everything that we needed, although if it had an iron we would have appreciated it. The extra touches such as complimentary water and WiFi made it very convenient.
We had their buffet breakfast on the last day of our stay and that was also pretty good. Lots of variety and not too crowded. The food was fresh and tasty.
We will definitely stay there again
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Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. You can enjoy our complimentary daily breakfast buffet featuring Chinese and Western dishes.Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. Our superior geographical location, facilities, high-quality services make excellent cost-effectiveness for your trip. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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Usuário convidado
Quarto superior queen
Hospedou-se em ago 2023
Negócios
6 avaliação
Publicado em 9 ago 2023
It’s a very nice hotel, cheap too, it seems like a good option if you are looking for a cheap hotel!
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Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. You can enjoy our complimentary daily breakfast buffet featuring Chinese and Western dishes.Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. Our superior geographical location, facilities, high-quality services make excellent cost-effectiveness for your trip. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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Rebekka M
Quarto superior queen
Hospedou-se em jul 2023
Negócios
2 avaliação
Incrível
Publicado em 3 ago 2023
Great value for money with breakfast included. Staff was very hospitable and helpful. Room was a good size and had everything we needed.
Traduzir
Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 174 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most. Thank you for your high recognition of our service. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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Usuário anônimo
Quarto superior queen
Hospedou-se em set 2023
Sozinho(a)
39 avaliação
Muito bom
Publicado em 28 set 2023
Good location ,friendly and helpful front desk and staffs
Traduzir
Resposta da propriedade: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 174 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most. Thank you for your high recognition of our service. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
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AMONULLO
Quarto Superior com 2 Camas
Hospedou-se em ago 2023
Outros
5 avaliação
Excepcional
Publicado em 26 ago 2023
Ynki fair sanny rose 👍👍👍👍✨✨✨✨😊😊😊😍😍😍
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Resposta da propriedade: 尊敬的客人，非常感謝您的入住與可愛的讚賞！很高興能為您的出遊帶來美好的時光。我們的環境安全可靠，客房温馨舒適，衞生整潔清爽，服務熱情周到而又準確高效，還有暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐等超值服務，做好您旅途中堅強的後盾支援。期待您有機會能再次入住我們酒店，祝您生活愉快，笑口常開！智選假日賓客關懷團隊
Aningluo
Quarto superior queen
Hospedou-se em mar 2025
Casal
34 avaliação
Excepcional
Publicado em 8 mar 2025
酒店環境好；有免費停車場，設施很齊全；前台服務也很熱情周到；很不錯值得推薦，位置很也方便臨近南三環快速路
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Resposta da propriedade: 親愛的客人，感謝您入住鄭州凱賓智選假日酒店！酒店地理位置十分優越，地處管城區和二七區臨界點，緊鄰中州大道，臨近南三環快速路，去往鄭東新區 CBD 也極為便捷，周邊還有丹尼斯大衞城可滿足您的休閑購物需求。交通更是便利，距機場、車站都不遠，還有地鐵可直達多處。我們提供免費停車場，客房內舒適床鋪、高速網絡等設施一應俱全，公共區域的自助式商務中心、洗衣閣等也為您的出行助力。工作人員熱情周到，從您踏入酒店便貼心服務。期待您再次光臨，願您生活順心，萬事勝意！智選假日賓客關懷團隊
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Tian FW
Quarto superior queen
Hospedou-se em dez 2024
Negócios
62 avaliação
Excepcional
Publicado em 21 dez 2024
前台小姑娘服務很熱情。。酒店早餐豐富，配套設施齊全，入住期間很滿意。。
Pretty receptionist very friendly and helpful... Hotel breakfast consist of variety foods, Gym equipment is complete and laundry facilities are available. Very satisfy on my stay. Thank you.
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Resposta da propriedade: 尊敬的客人，非常感激您對鄭州凱 | 賓智選假日酒店的讚譽。酒店地處鄭州關鍵區域，周邊優勢顯著。我們堅守品牌理念，精心籌備豐富早餐，完善各類設施。前台小姑娘以熱忱服務彰顯團隊風貌。您的滿意激勵我們前行，我們定會精益求精，持續優化服務細節，熱切期盼您的再次光臨，讓您每一次入住都能收穫愉悦與舒適，祝您生活順遂，出行無憂！智選假日賓客關懷團隊
Usuário convidado
Quarto superior queen
Hospedou-se em mar 2025
Negócios
1 avaliação
Excepcional
Publicado em 13 mar 2025
首次入住酒店，前台小姐姐服務很專業。。酒店環境很舒適，周邊交通也很便利，值得入住。。
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Resposta da propriedade: 愛的客人您好，非常榮幸您的鄭州之行選擇小智作為後盾。小智家位於鄭州管城回族區，距離鄭州城隍廟和鄭州國際會展中心不到 15 分鐘車程。小智隸屬洲際酒店集團，我們擁有優秀的管理團隊，訓練有素的員工服務，工作中保持高度的敏鋭度，時刻做到以客人的需求為服務導向，想您所想，急您所急，以最熱忱的接待，最高效的業務能力為您提供服務，希望在這裏，您擁有的不止是良好的休息場所，更重要的是賓至如歸的真實體驗。期待下一次美麗的相約。祝您 旅途愉快！智選假日賓客關懷團隊
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Usuário anônimo
Quarto superior queen
Hospedou-se em fev 2025
Outros
2 avaliação
Publicado em 15 fev 2025
臟，衞生差，不敢相信這是打掃過的房間。整體就像是老酒店翻新的，這個價格還不如去訂華住會的酒店，洲際集團避雷了
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Resposta da propriedade: 尊敬的客人，非常感謝您選擇鄭州凱賓智選假日酒店，看到您反饋房間衞生問題，我們十分重視 。此前疫情期間酒店因承擔隔離任務，少部分房間的浴室五金、石材及地板受到了一定程度的腐蝕 ，雖已進行清潔維護，但無法恢復原狀，可能在視覺上仍會給您不太乾淨的感覺。我們深知這給您的入住體驗帶來了影響，十分抱歉 。後續我們會持續優化，加強清潔和維護 。在您入住期間，若遇到任何問題，都可以及時聯繫酒店前台，我們會第一時間為您解決 。期待能彌補這次的不足，給您更好的體驗 。智選假日賓客關懷團隊
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Liulangaidao
Quarto superior queen
Hospedou-se em mar 2025
Viaje com amigos
19 avaliação
Excepcional
Publicado em 9 mar 2025
前台小郭服務很好，免費升級了房型。。還送了歡迎水果，房間衞生也很乾凈，住的很滿意。。
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Resposta da propriedade: 親愛的客人，感謝您入住鄭州凱賓智選假日酒店！為了讓您擁有舒適的入住體驗，我們的客房團隊嚴格按照高標準打掃房間，從床鋪整理到衞浴清潔，不放過任何一個角落，確保房間乾淨整潔，讓您住得安心。在服務方面，我們始終秉持熱情與貼心，會根據實際情況為您免費升級房型，還精心準備歡迎水果，希望給您帶來驚喜與温暖。我們會持續保持這樣的服務與衞生品質，期待您再次選擇我們，願您生活愉快，諸事順遂！智選假日賓客關懷團隊
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