Avaliações do Zhengzhou City Fun Hotel (Exhibition Center)
Zhengzhou City Fun Hotel (Exhibition Center)
100 meters west of the intersection of Zhongzhou Avenue and Weisi Road, Jinshui District, Zhengzhou, Henan, 450000, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Bom
485 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.5
Atendimento4.6
Limpeza4.5
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Todas as avaliações(485)
Avaliações positivas(465)
Avaliações com fotos/vídeo(100)
Equipe da recepção cordial(77)
Preço adequado(45)
Ambiente elegante(42)
Fácil de se locomover(32)
Ótimo para viagens a negócios(17)
Muitas comodidades(16)
Próximo ao metrô(6)
Internet boa(4)
Avaliações negativas(20)
Usuário convidado
Boutique Double Room
Hospedou-se em nov 2023
Sozinho(a)
14 avaliação
2.0/5
Publicado em 28 nov 2023
The hotel service includes. 1. Bed to sleep. 2. A hot shower 3 toilet. 4 Ac for heating. I revived a corner room with was bitter cold in Nov But biggest problem is that there was no hot water for shower. I came from Shaolin temple and song mountain and all I wanted was a hot shower. They were not able to manage to get this resolved. Clearly. I Tony recommend if and I would not book again. To far to train east station. Traffic can be bad in the morning. The worth thing was the hot water was dark brown when opening the tap. Really not hygienic. The picture shows only little brown after leave it running for 15 min.
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Resposta da propriedade: Hi, I`m the GM of hotel, on behalf of the hotel, I do apologized for the problem caused. I`m very sorry that we couldn`t meet your satisfaction. first of all, we free-upgraded you from a room with "window torwards to corridor" to a room with "window torwards to outside", which is the corner room(it could be changed if you'd like), perhaps you don`t know it because of communication, you may check the reservation for it. the temperature of hot water was normal as usual, there was no other guest complained about it for these days, we were used to it, therefore, we sent chief Engineer ASAP to adjust the temperature after learning temperatrue is low for you, and then I asked hotel`s supervisor (male and tall) arrange another bigger room (free upgrade again) for you to change, he let the hot water flow in shower room and turned on the A/C for a while, and make sure the hot water was hot enough, he approched you and asked you if change room or not, you rejected it and shutted the door. for the distance between hotel and east train station, and the traffic was bad when you are leaving, we are sorry to hear that, hope you will have a pleasant journey in the future.
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Usuário convidado
Boutique Twin Room
Hospedou-se em dez 2023
Negócios
5 avaliação
4.7/5
Incrível
Publicado em 26 dez 2023
The hotel is a good value for money, it is close to the convention center, ideal for a business trip. The hotel staff is very friendly. It is very clean in all areas of the hotel. The room is cozy and all the facilities work for 24 hours
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Resposta da propriedade: Thanks for the review of City Fun Hotel, I`m Paul who in charge of the hotel, fluent in English, it`s my honor to know that you have enjoyed stay here, we've been making sure that there are the clean rooms and good service, and the hotel is 1.5km away from Zhengzhou International Exhibition Center & "Big Corn Building of Zhengzhou", KFC & McDonold`s & big shopping mall are nearby. foreign guests are very important part of our clients, we have foreign guests who stay with us every day, and the neighberhood information (English version) is provided at Front Desk, and I`m happy to help with any queries from foreign guest, hope to see you next time.
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Nonstopadventuring
Boutique Double Room
Hospedou-se em dez 2023
Sozinho(a)
127 avaliação
5.0/5
Excepcional
Publicado em 17 dez 2023
A very nce stay, the manager is a gentleman who is happy to help with any inquiries and questions. He speaks pretty good English to 😊😊
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Resposta da propriedade: Thanks for your review of City Fun Hotel, I`m Paul who in charge of the hotel, I`m fluent in English, it`s very delighted to know that you have enjoyed stay with us, we have been trying our best to meet guest`s need, and make sure that there are the clean rooms and good service here, foreign guests are important part of our clients, we have foreign guests who stay with us every day, and the neighberhood information (English version) is provided at Front Desk, and I`m happy to help with any queries from foreign guest, hope to see you next time.
Resposta da propriedade: 城之一隅,遇見美好。 您好,我是城小遇。沒有讓您感受到滿意的入住體驗,小遇向您鞠躬90度以深表歉意。關於房間佈局,精緻大床房有兩種不同的房間,如果您需要乾濕分離的房間,可以提前聯繫前台安排或者更換房間。關於內窗我們確定是有的,如果您需要,可以聯繫前台會給您指引下窗户的位置。透氣性的問題,每間房都有空調和新風機,建議您打開使用。房間如果有異味可以免費更換房間哦。關於您説的毛髮問題,建議可以立即聯繫前台,我們會立刻幫您更換床單或者換房。前台24小時上班哦。看來還是小遇沒有做好工作,以後會更加認真,多提醒,歡迎您多提建議,我們會更加努力,把工作做好。
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Usuário convidado
Boutique Double Room
Hospedou-se em jun 2024
Negócios
12 avaliação
1.5/5
Publicado em 1 jul 2024
不好牆壁發黴,發潮味道大。
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Resposta da propriedade: 城之一隅,遇見美好。 您好,我是店長。這間房牆布上和椅子上的問題,我們已通知工程馬上跟進處理,給您造成的不便我們深表歉意。感謝您對我們酒店的支持,我們將會繼續努力,打造更好的入住體驗。