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Avaliações dos hóspedes
4.5/5
Bom
1677 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.4
Atendimento4.6
Limpeza4.5
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Todas as avaliações(1677)
Avaliações positivas(1616)
Avaliações com fotos/vídeo(599)
Ambiente elegante(309)
Fontes termais relaxantes(304)
Ótimo para crianças(80)
Equipe da recepção cordial(69)
Vista para o jardim(67)
Muitos mosquitos(28)
Ótima comida para o jantar(13)
Tem instalações para crianças(12)
Avaliações negativas(61)
Usuário convidado
Cuihengyuan Deluxe Hot Spring Double Bed Room
Hospedou-se em nov 2024
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 30 dez 2024
Overall is good. Just some facilities inside room is too old. The wallpaper looks old as well. The breakfast is not good as the variety is less than the other hotel and some food got cold.
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Resposta da propriedade: Thank you for choosing to stay at Zhongshan Hot Spring and for your valuable feedback. We will do our best to improve the existing shortcomings based on your suggestions to enhance the satisfaction of our guests. We look forward to your next visit.
Edwin Soesilo
Quarto Superior com 2 Camas
Hospedou-se em out 2024
Família
7 avaliação
5.0/5
Excepcional
Publicado em 19 nov 2024
This is a wonderful place to stay and letting your family relax !!! I want to personally thank Miss 罗娟 because she has been very patient and helpful providing necessary information during our stay. We get lost easy because this place is Huge !!!
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Resposta da propriedade: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Lil cutie bear
Business Garden Double Bed Room
Hospedou-se em ago 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 25 set 2024
The service is very awesome. The staff are so passionate and helpful. They helped us to unclog the toilet too. The smell is so good at the lobby too.
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Resposta da propriedade: 感謝選擇中山温泉,期待您下次光臨體驗。
PramodC
Waterside Garden Waterfront Room
Hospedou-se em mai 2024
Família
2 avaliação
4.5/5
Ótimo
Publicado em 1 jul 2024
Nice resort !! Facilities are really nice. Lobby Lounge restaurant food and service was excellent. Hot spring and swimming pool facilities are well maintained and clean. There is scope to improve breakfast choices but are Ok for locals but limited western or non chinese options.
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Resposta da propriedade: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
K&C
Cuihengyuan Deluxe Hot Spring Double Bed Room
Hospedou-se em abr 2024
Casal
11 avaliação
5.0/5
Excepcional
Publicado em 20 mai 2024
The resort was clean and the staff were so friendly. They spoke a little English but went above and beyond to help us have a good experience. The hot springs were so relaxing. There’s also a cart to take you every where too.
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6/11
Resposta da propriedade: 感謝選擇中山温泉和給予好評,期待您下次光臨體驗。
Elaine
Business Garden Twin Room
Hospedou-se em out 2024
Viaje com amigos
4 avaliação
2.2/5
Publicado em 3 nov 2024
We stayed in the Business Park. The room is so old, there are broken door stop with sharp screw exposed and I accidentally stepped on it and hurt my feet! The safe was out of order, so did the air conditioner control and the control switch next to the bed! The WiFi was also terrible and hardly work. I made the complaints to the front desk but didn’t get any response or feedback. I’m really so disappointed with the experience!
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Resposta da propriedade: Dear valued guests, thank you for choosing Zhongshan Hot Spring Resort and for your valuable feedback. We apologize for not providing you with a comfortable vacation experience. We have asked relevant staff to check if the safe and air conditioning control panel in your room are functioning properly. We will strengthen the operation instructions for safes and air conditioning control panels. Based on your valuable feedback, we will continuously improve and enhance our services. We look forward to your next visit and hope for a different experience.
Usuário convidado
Waterside Garden Waterfront Room
Hospedou-se em fev 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 2 abr 2024
The swimming abmnd hotspring facilutues are good. It would be even better if the room hygiene and the breakfast could be further improved.
Overall experience is good and I look forward to visiting it again.
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Resposta da propriedade: 感謝選擇中山温泉,期待您下次光臨體驗。
Isaac
Business Garden Double Bed Room
Hospedou-se em jan 2024
Família
2 avaliação
4.5/5
Ótimo
Publicado em 8 fev 2024
Beautiful rooms and the hot spring was big with a lot of option. We love the sauna there. There’s this heating stone where you can lie down and have massage. It was amazing. We really enjoyed the stay there for a birthday celebration. They even prepared a cake for us which is so kind and sweet. Highly recommending if you are traveling with your family! as hotel guest you have unlimited access to the hot spring.
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Resposta da propriedade: 尊敬的賓客,非常感謝您對酒店的認可和肯定,5分好評是對我們最大的鼓勵,我們會更加努力更加貼心的為每一位賓客提供優質的服務,中山温泉期待與您的再次重逢!
Usuário convidado
Quarto superior queen
Hospedou-se em jan 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 5 fev 2024
This place is newly renovated and we are upgraded to the new wing which was established since April last year. We are amazed for the new wing with hugh room, hugh bed and the cleanliness of the room. It is so close to the hot spring area too. We enjoyed so much... it really worth for the deal. Thanks.
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Resposta da propriedade: 感謝您選擇中山温泉並給予5分好評,期待您下次光臨體驗。
Usuário convidado
Business Garden Double Bed Room
Hospedou-se em abr 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 3 mai 2024
It was a great experience, nice and clean.
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Resposta da propriedade: 感謝選擇中山温泉和給予好評,期待您下次光臨體驗。
ka wing
Waterside Garden Waterfront Room
Hospedou-se em mai 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 2 jul 2024
The resort is good and the room is nice.
Swimming pool and springs are good enough to choose !
I like our 親水房 because it was clean and clear, my children enjoy and sleep well.
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Resposta da propriedade: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
HoKaren
Quarto superior queen
Hospedou-se em jan 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 29 fev 2024
Friendly & helpful staff. Clean environment
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Resposta da propriedade: 感謝選擇中山温泉和給予好評,期待您下次光臨體驗。
Usuário convidado
Business Garden Double Bed Room
Hospedou-se em jun 2024
Sozinho(a)
1 avaliação
3.2/5
Publicado em 23 jul 2024
The location is quite, surrounding by plants, a nice place for chill out.
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Resposta da propriedade: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
Christian
Quarto superior queen
Hospedou-se em mar 2024
Casal
4 avaliação
3.2/5
Publicado em 13 abr 2024
This was our first experience in hot springs in China. The place is good, with many hot springs pool to choose from. We particularly the more natural pools.
However we stayed in the older part of the hotel, quite tired and no good view (the wall of another building).
The service and food is traditional Chinese 3 star hotel, not adapted for international travelers.
We will not return there, we got what we pay for I guess,
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Resposta da propriedade: 感謝選擇入住中山温泉,同時感謝您的寶貴意見, 我們會不斷改進存在的不足,期待您的再次光臨。
Usuário convidado
Cuihengyuan Deluxe Hot Spring Twin Room
Hospedou-se em fev 2024
Família
1 avaliação
4.5/5
Ótimo
Publicado em 29 mar 2024
We enjoy the kind service of picking us to and fro the front lobby and our private onsen room by the long golf car so much, thanks a lot.
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Resposta da propriedade: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.