Usuário convidado
14 de março de 2023
A disappointing experience. A few weeks ago, as I used to do every year, I went to eat pizza at the hotel restaurant. So far, in that restaurant, this has always been a delicious meal, which I appreciated in particular. This time, however, it became a disappointing experience. The pizza was burned, or rather, burnt on several places. I called the waitress on it and she first said that this was normal (sic). As I was very hungry however (after a though physical morning in the mountains), I started to eat the pizza. Halfway through the meal, the waitress came back (I showed her the pictures of the pizza I made) and said I could have asked for a new pizza if I had done so before starting eating…Afterwards I contacted twice the hotel management by email to inform them of this disappinting experience. Unfortunately, I received no response from them. An address I will avoid in the future.
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