Sorell Hotel Rex

The location is near the station but you have to climb a little bit with all the luggage, it’s tiring.

酒店是自助check in的，攜程沒有發4開頭的預訂號，導致需要聯繫酒店人員才辦了入住。酒店位置離火車站不算近，需要走10分鐘或者坐電車。不過這個價位，在蘇黎世選擇真不多，好在酒店乾淨，商務出差ok。

Хороший отель, приятный сервис, удобно расположен в старом городе

很鬱悶的一次經歷，沒人告訴從火車站出來，要上山坡才能到達，晚上到達又累又帶行李，唉！

매우 좋았습니다. 감사합니다

아침식사 간단하지만 아주 좋습니다. 프론트 서비스 대응도 아주 적절히 잘해주시고. 바로앞에서 1분이내 거리 트램 이용가능합니다.

The hotel is a great location and easy access to the lake, train station and city. We arrived early and were able to have our room immediately which was lovely. We had toured Switzerland and this was the only hotel to allow us early access, so thank you. We had a standard room which was well designed but very small shower room and not much room when opening the room door. Breakfast was very good and the reception staff fantastic. The hotel was not staffed from 5pm and we found this a bit unsettling. Everything was fine but wondered what would happen if it wasn’t. It was good value.

The check in process is just stressful. We arrived quite late and walking up the long hill from the station to the hotel left us tired and stressed. The computer check in process was just so very irritating. Despite having all the right codes etc it refused to accept our booking. There is a telephone line which we eventually saw and used. Apparently we needed to pay the city tax before we could have the room we'd paid for. The room was small. The pillows were feather. Unfortunately I'm allergic to feathers but as there were no staff to change them I ended up having an asthma attack during the night. Not sure when or if they clean the rooms but there was a potato chip behind the curtain when we arrived and it was still there when we left. On a positive note the staff who are around at breakfast were very kind and helpful. We had booked to stay on our way back through Zurich but preferred to go elsewhere and loose our money