Descubra sua estadia em Sendai

"We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel."

"ホテルの場所を探すのに苦労しましたが、 親切に対応してくださいました。 部屋は清潔で、満足する事が出来ました。"

"Overall was a pleasant stay with great walking distance location to popular shopping malls, night streets and eateries around."

"Modern and new hotel located a short walk from Sendai station and Loople bus stop. Relatively small rooms but comfortable. Particularly enjoyed the separated dry and wet areas in the bathroom with onsen style faucet and tub. Complimentary coffee machine available from 1300-0100 and help yourself to bath amenities available in the lobby."

"Estava localizado a pé da estação JR Sendai, a área é bastante tranquila desde que está no Lado Este Da estação, o pessoal estava realmente atento e útil, a condição do quarto certamente atende todas as expectativas bem, Especialmente limpa e nova. Definitivamente recomenda este hotel, sem dúvida. Uma vez perdemos um pedaço de socos do lavandaria, eles conseguiram encontrá-lo e devolvê-lo a nós.Muito grato Ao recepcionista e Ao Pessoal (especialmente a Ga) encontraram OS socos perdidos."

"ที่พักสามารถเดินไปรถใต้ดินได้ ความสะอาดดี พนักงานต้อนรับ / Font ดีมากให้ความช่วยเหลือดี แต่ขอหักคะแนนบริการส่วนห้องอาหาร เพราะฉันและครอบครัว**จ่ายซื้อคูปองอาหารเช้าเพิ่ม แต่ผิดหวังกับบริการของพนักงานบางคนในห้องอาหาร ในวันสุดท้ายฉันลงมาห้องอาหารสายกว่าวันอื่น คือลงมาเวลา9.10 น. ตอนนั้นฉันเป็นคนเดียวที่อยู่ในห้องอาหาร และพนักงานหญิงคนหนึ่งค่อนข้างมีอายุมักจะแต่งชุดสีดำ จัดวางจาน+ช้อน+วางสิ่งขอต่างกระแทกเสียงดังมากๆ หลายครั้ง ซึ่งต่างจากทุกวันตอนแรกฉันคิดว่าหล่อนคงทำหลุดมือ แต่พอพนักงานเดินมาใกล้กับโต๊ะที่ฉันทานอาหารอยู่ พนักงานกระแทกหม้อข้าวและปิดมันเสียงดังมากและมองมายังฉัน ทำให้ฉันรู้ว่าหล่อนไม่พอใจอะไรบางอย่าง *นั่นทำให้ฉันงงมาก ฉันตักอาหารแค่ซุป+ขนมปัน 1 แผ่น ฉันไม่เคยกินอาหารเหลือ หรือตักมาเยอะกินไป และเวลาให้บริการห้องอาหารเช้าที่โรงแรมที่ระบุไว้คือ เริ่ม 7.00 - 10.00 น. ฉันใช้เวลากินอาหารเช้าอย่างเร่งรีบ เพียงแค่ 5-7 นาที อันทีจริงหากพนักงานต้องการจะเก็บของก่อนกำหนดสามารถบอกฉันอย่างสุภาพได้ว่าจะขอเก็บภายในเวลา..... ดีกว่ามากดดันฉันด้วยวิธีแบบนี้เพราะมันรู้สึกแย่มากกับการบริการนี้ **ฉันไม่ได้ต้องการบริการที่ดีเลิศขอแค่ตามมาตรฐานทั่วไปที่ครวเป็น**"

"Good hotel that was very close to Sendai station. Conveniently located around lots of different places to eat and shop. Room was as described and staff were friendly and helpful."

"Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice."

"Staff speaks English. Public bath on top floor. Good sized corner superior room with nice view. Comfortable mattress. Would be good if the window in the bathroom has adjustable shade for privacy and view. Breakfast area crowded"

"Great location, close to Sendai station and shopping streets. The hotel is a little bit on the older side but is clean and tidy. Breakfast is decent for this price range. Hotel staff was very friendly. Overall I would recommend this hotel. "