Propriedades Intercontinental Hotel & Resorts em Xiangyang

Overall this very good hotel with nice facilities. However I experience two incidents which downgraded service rank. On the first day in the restaurant person was smoking close to our table - should be separate area for smokers and nonsmokers, no reaction from personel. On the 2nd day when taking short clip of the cook preparing the meal, I was approached by the personel and asked not to record the staff, in other hotels staff is definitely more welcome to guests recording or taking photos. Not here.

這家洲際旗下的酒店的服務專業度真的無可挑剔！從踏入大堂的那一刻起，就能感受到品牌沉澱下的高品質服務。禮賓小哥熱情洋溢，不僅主動幫我提行李，還細緻地介紹了酒店的設施和周邊的交通情況。辦理入住時，前台工作人員效率極高，態度親切，還貼心地為我升級了房型。房間佈置温馨舒適，細節之處盡顯專業。在這裏下榻，不僅享受到了舒適的住宿環境，更感受到了家人般的温暖。強烈推薦給追求高品質服務的朋友！